AV Field Technician Tier 2

EOS
Chicago, IL
On-siteCareer-pivot friendly

Who this role is best for

Best suited to candidates with hands-on AV system experience and a willingness to travel, working in dynamic project environments.

Best fit for

  • Candidates with AV system expertise and a track record of independent problem-solving in fast-paced environments
    — “Ability to work independently in high-pressure, fast-paced settings”
  • Professionals with a background in low voltage systems and AV installation standards
    — “Apply knowledge of low voltage electrical concepts”
  • Individuals who thrive in client-facing roles and can manage multiple project priorities simultaneously
    — “Maintaining strong communication with project stakeholders”

Things to consider

  • This role entails a high level of travel, potentially impacting work-life balance and personal commitments
    — “THIS POSITION REQUIRES UP TO 70% TRAVEL.”
  • Candidates must be eligible to work globally and be willing to relocate or travel frequently
    — “Willingness and eligibility to travel and work globally”

How to stand out

  • Demonstrate experience with Crestron, Extron, QSYS, or Cisco systems in your resume and interview responses
    — “Experience with AV systems such as Crestron, Extron, QSYS, or Cisco”
  • Highlight your ability to troubleshoot complex AV issues and provide examples of past problem-solving
    — “Diagnose, troubleshoot, and resolve technical problems”
  • Emphasize your compliance with AVIXA standards and any relevant certifications you may hold
    — “Understanding of signal flow and AV rack building to AVIXA standards”
  • Showcase your organizational skills with examples of managing multiple projects or tasks simultaneously
    — “Strong organizational and time management skills”
  • Demonstrate your adaptability with examples of handling changing work hours or unexpected client needs
    — “Flexibility and adaptability to changing work hours and customer needs”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • installing AV technologies
  • troubleshooting and resolving technical problems
  • maintaining strong communication with project stakeholders
Typical background
1-3 years of experience in the AV/VC industryvalid driver’s license

Skills & requirements

Required

AV System InstallationCable ManagementAV Rack BuildingSignal FlowAvixa StandardsTroubleshooting Technical IssuesProject ManagementCustomer InteractionOrganizational SkillsCommunication

Preferred

Avixa CTS Or Cts-i CertificationOSHA 10/30 Or SST Certification

Stack & domain

AV SystemsCrestronExtronQSYSCiscoAvixa StandardsSignal FlowCable ManagementLow Voltage Electrical ConceptsCarpentryPower ToolsTroubleshootingCommunicationProblem-solvingTeamworkAdaptabilityAvixa CTSAvixa Cts-iOSHA 10/30SSTAudio VisualInstallation

About the role

Original posting from EOS

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As a Tier 2 Audio Visual Field Technician, you will play a key role in supporting our project delivery teams by installing and maintaining a wide variety of AV technologies across client sites. You will be responsible for ensuring high-quality installations, troubleshooting technical issues, and maintaining strong communication with project stakeholders.

**THIS POSITION REQUIRES UP TO 70% TRAVEL.  

KEY RESPONSIBILITIES:

Provide daily reporting to the Project Management team.

Install a wide variety of AV technology in both existing and new build project sites.

Perform cable management and layout planning for 1st fix hardware, including bracketry and ceiling speaker hardware.

Ensure compliance with general contract requirements during installations.

Apply knowledge of low voltage electrical concepts.

Utilize basic carpentry and installation skills.

Operate power tools safely and effectively.

Diagnose, troubleshoot, and resolve technical problems.

Travel to other sites as needed to support projects and installations.

ESSENTIAL CRITERIA:

Experience with AV systems such as Crestron, Extron, QSYS, or Cisco.

Understanding of signal flow and AV rack building to AVIXA standards.

Familiarity with AV industry cabling and connector termination.

Strong sense of urgency and agility in dynamic environments.

Excellent customer interaction skills and professionalism.

Ability to work independently in high-pressure, fast-paced settings.

Commitment to ongoing technical development.

Willingness and eligibility to travel and work globally.

Strong organizational and time management skills.

Effective written and verbal communication.

Critical thinking and problem-solving abilities.

Flexibility and adaptability to changing work hours and customer needs.

Team-oriented mindset.

Valid driver’s license.

DESIRABLE CRITERIA:

1–3 years of experience in the AV/VC industry.

Deeper knowledge of signal flow and AV installation.

Familiarity with Cisco, Extron, Crestron, or QSYS systems.

AVIXA CTS or CTS-I certification.

OSHA 10/30 or SST certification.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

#INDNAMER

#LI-Onsite

Pay Range$30—$39 USD

Source: EOS careers

Similar roles