Customer service professionals with multilingual capabilities and a passion for hospitality will find this part-time role in Frankfurt's coffee culture rewarding. The job emphasizes creating a welcoming environment and requires fluency in English.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from LAP Coffee via Ashby
Life Among People is coming to Frankfurt (Main) in May and we would love to have you join!
LAP is a grab-and-go coffee chain operation in micro size hubs - offering products at a price point customers can afford every day, multiple times a day. In short, we are on a mission to make the specialty coffee experience more accessible, digital, and convenient.
In a world where services continue to move more towards digitalization, LAP (Life Among People) is bringing back the human touch paired with the personalization and convenience that modern consumers have gotten used to.
LAP is centered around emotion. The smell of a morning coffee, the warmth of a coffee cup, the social interaction and conversations shared over a coffee, the smile of the barista. We’re making high-quality coffee more accessible.
We're a small and friendly team of hosts, not just baristas. As a LAP host, you are the face of LAP and promote our values by creating a friendly and approachable atmosphere, a place where people feel appreciated.
Your role:
- Customer service: Act as a generous host. Provide excellent customer service to our guests, be knowledgeable on all of our products, upsell food and drinks to fit the cravings of our customers.
- Coffee making: Produce all coffee based beverages, teas and drinks according to our Service Standards with special attention towards detail and care.
- Front of House: Operate the POS system, maintain cleanliness and organization of the shop, perform all opening and closing duties.
What you need to succeed:
- A strong customer service mentality.
- Good organization and the ability to multitask.
- Available to work on weekends.
- Excellent communication and interpersonal skills. You are energized by working with people.
- Ability to work in a fast-paced, dynamic and busy environment.
- You are reliable, committed and take initiative.
- Full fluency in English is mandatory. German is a strong plus.
- Speciality coffee experience is a big plus.
Benefits:
- Free coffees and drinks
- Flexible hours
Why join LAP? 💙☕️
- Fun and passion: Become part of our curious and diverse team cherishing our joint love for good food, regular team events, and coffee culture.
- Exciting industry: Be at the forefront of revolutionizing the coffee industry by making specialty coffee affordable, accessible and top of mind.
- Opportunities to grow in the company: Join a promising startup early and grow with us.
To ensure that we provide an inclusive and accessible interview process, please let us know if you require any accommodations or adjustments during the interview due to a disability. Your response will help us support you effectively. (For example, adjustments might include accessibility needs, assistive technology, or extra time for certain tasks) 💙
Source: LAP Coffee careers (Ashby)