Barista | St Pancras

Blank Street
London, United Kingdom
Career-pivot friendly

Who this role is best for

Strong fit for hospitality professionals who thrive in team environments and manage time effectively, with a focus on customer service and beverage preparation in London.

Best fit for

  • Candidates with prior experience in hospitality and a track record of delivering exceptional customer service
    — “Experience in the customer service or hospitality industry”
  • People who are adaptable and committed to continuous learning in a dynamic brand environment
    — “Someone who is curious, adaptable and always willing to learn”

Things to consider

  • Part-time candidates must commit to 24 hours per week and be available for 3 days, including peak days
    — “Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days”
  • Work availability on weekends and holidays is preferred, which may affect work-life balance
    — “Weekend and holiday availability preferred”

How to stand out

  • Highlight specific examples of managing customer needs and turning them into regulars
    — “Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular”
  • Emphasize your ability to handle multiple tasks and communicate clearly under pressure
    — “A strong, independent problem solver with proven multi-tasking and communication skills”
  • Demonstrate your knowledge of maintaining product quality and minimizing waste
    — “Have systems in place to avoid wastage of product with both food and beverage”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • consistent customer satisfaction
  • efficient service delivery
Typical background
food serviceretail

Skills & requirements

Required

Customer ServiceBarista SkillsTeamworkTime Management

Preferred

Coffee BrewingFood Safety

About the role

Original posting from Blank Street via Greenhouse

About Blank Street

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Start Something Extraordinary…

Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.

Who We’re Looking For

A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day

A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary

Passionate about creating delicious coffee and other cafe beverages

A strong, independent problem solver with proven multi-tasking and communication skills

Someone who is curious, adaptable and always willing to learn

Comfortable working in a team or independently

Comfortable maintaining store safety

What you'll own

Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular

Work within a world-class coffee program using the best coffee equipment (the Eversys cameos and shot masters) and products in the industry to prepare the tastiest drinks

Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality

Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows

Adhere to Health and Safety Regulations and Food Safety Standards at all times

Full and complete knowledge and adherence to all product, service and brand training playbooks

Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base

Requirements

Experience in the customer service or hospitality industry

Availability that meets the needs of our cafes

Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)

Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)

Weekend and holiday availability preferred

You must be authorised to work in the UK

Source: Blank Street careers (Greenhouse)

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