Aimed at mid-level retail managers who thrive in fast-paced environments and have hands-on technical expertise in both bike and snow gear.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from CSC Generation via Lever
Bike and Snow Shop Assistant Manager. Backcountry Outlet is a new retail division built on a simple idea: expert gear guidance paired with accessible pricing. It’s a place where seasoned skiers, first-time mountain bikers, and families alike can confidently gear up for what’s next. Our stores are powered by Gearheads who live the lifestyle—skiing, riding, hiking, and climbing—and bring that credibility to every customer interaction. This isn’t transactional retail; it’s about connecting people to the right gear, providing expert ski, snowboard, and bike services, and creating a reason to come back.
The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills. The ideal candidate has proficient knowledge in Ski and Snowboard tuning and Mounting, Bicycle repair and tuning knowledge, and the willingness to learn new tune machines.
Backcountry Outlet is seeking a highly motivated and organized Shop Assistant Manager to assist our Store Manager in the daily operations of our brick-and-mortar retail and rental store. The ideal candidate will be passionate about the outdoors and have experience in Bike and Snow shop management, as well as excellent communication and customer service skills.
This role is challenging – above and beyond the day-to-day responsibilities, you’ll have a big role within a fast-paced team.
This position will report into the Retail Store Manager.
What You’ll Do:
Assist the Store Manager in managing the day-to-day operations of the retail/rental store, including rental inventory, shop supply inventory, shop scheduling, and more.
Ensure that the shop is always clean, organized and well-stocked
Assist the Store Manager in opening and closing the store
Ensure the store is properly secured, and alarm systems are functioning correctly
Manage cash and credit card transactions, and perform daily cash reconciliations
Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager
Train and supervise shop staff to ensure they are knowledgeable about all processes and the products we sell and provide exceptional customer service
Protect store assets following loss prevention and safety standards
Develop and maintain relationships with customers to build customer loyalty and repeat business
Assist in the development and implementation of processes to increase shop efficiency
Maintain tune and mount scheduling
Schedule employees to run tune, rental, and Ski shop
Train employees in proper operation and safety of shop
Compensation:
What You Bring:
2-3 years of experience in Snow shop management
2-3 years of experience in Bike shop management
Passion for outdoor activities and knowledge of outdoor gear and apparel
Excellent communication and customer service skills
Ability to work in a fast-paced environment and manage multiple priorities
Strong leadership and team management skills
Knowledge of retail operations
Proficiency in Microsoft Office and point-of-sale systems
Ability to work flexible hours, including holidays, evenings and weekends
Physical Requirements:
Source: CSC Generation careers (Lever)