Bike Delivery Courier

Insomnia Cookies
New York City NY, US
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in local delivery services or customer-facing roles.

Best fit for

  • Candidates with prior delivery or customer service experience in urban settings
    — “deliver our cookies, milk and ice cream to our loyal fanbase”
  • Those who are familiar with the Bleecker St. area and can navigate it efficiently
    — “Knowledge of the 1-mile radius surrounding the store is a plus!”

Things to consider

  • The role requires daily on-the-ground presence and immediate availability for shifts
    — “Flexible part-time work schedules”
  • Non-motorized bicycles are required, which may limit applicants without one
    — “Must have your own non-motorized bicycle in working order”
  • The position involves frequent customer interactions, both in-person and by phone
    — “Provide quality customer service through positive and professional interaction with customers whether in-person or by phone.”

How to stand out

  • Emphasize your ability to handle multiple tasks efficiently and provide excellent customer service
    — “Excellent time management and organizational skills”
  • Showcase your experience with delivery apps and real-time status updates
    — “Use Insomnia’s delivery app to approved company standards and provide accurate status updates to customers.”
Pace · Fast PacedCollaboration · LowAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • delivering cookies and milk in a timely manner
  • providing quality customer service
Typical background
delivery or customer service experience

Skills & requirements

Required

Time ManagementOrganizational SkillsCustomer ServiceDelivery LogisticsSmartphone Usage

Preferred

Local Area Knowledge

Stack & domain

DeliveryCustomer ServiceTime ManagementOrganizational SkillsBicycle MaintenanceSmartphone UsageData PlanLegal Eligibility To Work In The USCommunicationTeamworkProblem-solvingInitiativeAdaptabilityDelivery ServicesBicycle Delivery

About the role

Original posting from Insomnia Cookies via Lever

As a Bike Delivery Courier at our Bleecker St. store located at 283 Bleecker St. New York, NY 10014 you are our “Boots on the ground!”, and the main face that our Insomniacs see outside of the bakery! You give the word “Delivery” a whole new meaning by delivering the Cookie Magic to our fans wherever they are.

SOME OUR SWEET DELIVERY COURIER PERKS:

·       Pay rate: $18.00/hr plus tips

·       Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)

·       Small but busy delivery zones

·       Paid vacation and sick time off

·       Flexible part-time work schedules

·       Pet insurance for your furry loved ones

·       Job stability with a rapidly growing and reputable company

·       Achievable growth/promotion opportunities

·       FREE cookies with every shift!!

WHAT WILL I DO AS A DELIVERY COURIER?

·       Check orders for quality and accuracy before they leave the store.

·       Deliver our cookies, milk and ice cream to our loyal fanbase, in a timely and safe fashion.

·       Provide quality customer service through positive and professional interaction with customers whether in-person or by phone.

·       Use Insomnia’s delivery app to approved company standards and provide accurate status updates to customers.

DESIRED SKILLS/EXPERIENCE:

  • Excellent time management and organizational skills
  • Knowledge of the 1-mile radius surrounding the store is a plus!
  • Must have your own non-motorized bicycle in working order (electronic bikes are not permitted)
  • Must have a smartphone with data plan
  • Must be legally eligible to work in the United States
  • Must be 18 years or older to be employed

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Source: Insomnia Cookies careers (Lever)

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