Bilingual Graphic Designer (English, Mandarin)

Chowbus
United States

Who this role is best for

A natural match if you have experience designing for B2B SaaS and bilingual content creation.

Best fit for

  • Candidates with B2B SaaS design experience and Mandarin fluency for dual-language content creation
    — “ideally at a B2B SaaS company, tech company, or creative agency”
  • Individuals skilled in digital ad creation and motion graphics for social media campaigns
    — “Motion graphics or video editing skills (After Effects, Premiere Pro, or similar)”
  • Professionals who can maintain brand consistency and build reusable templates for multiple teams
    — “Build and maintain our design system, templates, and asset library so other teams can create on-brand work faster”

Things to consider

  • The role requires fluency in both English and Mandarin, with a focus on natural language rather than direct translation
    — “Make sure Chinese typography, layout, and copy read naturally and follow brand standards, not as direct translations”
  • Candidates must be capable of managing multiple design requests and collaborating across several teams
    — “Manage design requests from several teams, set clear timelines, and keep stakeholders updated on progress”

How to stand out

  • Showcase your ability to design for both English and Chinese audiences with culturally appropriate visuals
    — “design content for social channels, including WeChat, Xiaohongshu (RedNote), LinkedIn, Instagram, and Facebook”
  • Highlight your experience with AI design tools to demonstrate efficiency and adaptability
    — “Use AI design tools to speed up concepts, resizing, and variations while keeping quality high”
  • Emphasize your track record in creating high-performing paid social and retargeting ads
    — “Design paid social, LinkedIn, Google Display, and retargeting ads that drive restaurant owners to book a Chowbus demo”
  • Demonstrate your ability to produce complex infographics and visual explainers for restaurant technology features
    — “Turn complex POS features into clear infographics, feature guides, and short visual explainers for busy restaurant operators”
  • Include examples of print-ready files and event materials in your portfolio to align with the role's requirements
    — “Create trade show booths, banners, signage, and other materials for industry events and community activations”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • designing effective marketing materials
  • creating cohesive brand guidelines
  • implementing design systems
  • managing multiple design projects
Typical background
graphic designdigital marketingbrand management

Skills & requirements

Required

Graphic DesignDigital DesignBrandingAdvertisingPrint DesignMotion GraphicsVideo EditingLayoutTypographyColor TheoryVisual HierarchyBrand GuidelinesDesign SystemsAdobe Creative SuiteFigmaLinux

Preferred

AI Design ToolsPythonBash Scripting

Stack & domain

Adobe Creative SuiteFigmaAfter EffectsPremiere ProAI Design ToolsCommunicationProblem-solvingTeamworkMarketingSalesProduct EducationBrand Design

About the role

Original posting from Chowbus via Greenhouse

Chowbus is a leading AI-powered restaurant technology SaaS platform with deep roots in the North American market. We support thousands of restaurants of every size across the U.S. and Canada, with technology solutions spanning POS, AI, and digital tools that help restaurants run more efficiently and grow their business. We compete with companies like Toast, Square, Clover, and Menusifu. Our Marketing team plays a direct role in that growth.

We are looking for a bilingual Graphic Designer (English and Mandarin) to create the visuals that help Chowbus grow. You'll design ads, sales materials, social content, and product education assets for restaurant owners across the U.S. and Canada. You'll report to the VP of Marketing and work closely with fellow Marketing team members, Sales colleagues, and Product specialists to keep every asset clear, consistent, and on brand.

This is a remote position open to candidates based in the United States.

What You’ll Do

Demand Generation & Digital Design

Design paid social, LinkedIn, Google Display, and retargeting ads that drive restaurant owners to book a Chowbus demo.

Create landing page, website, and email graphics, working with the Digital Marketing Manager and Marketing Campaigns Manager.

Produce ad sizes and creative variations for A/B testing, and use performance data to improve future designs.

Use AI design tools to speed up concepts, resizing, and variations while keeping quality high.

Sales, Event & Print Materials

Design sales decks, one-pagers, brochures, and case study layouts that help Sales explain Chowbus's value clearly.

Create trade show booths, banners, signage, and other materials for industry events and community activations.

Prepare print-ready files and work with outside printers and vendors to deliver on time and on budget.

Maintain a library of up-to-date sales and marketing templates for the Sales and Customer Success teams.

Bilingual & Product Education Content

Design English and Chinese content for social channels, including WeChat, Xiaohongshu (RedNote), LinkedIn, Instagram, and Facebook.

Edit short-form videos in English and Chinese for social channels, paid ads, and product feature launches.

Make sure Chinese typography, layout, and copy read naturally and follow brand standards, not as direct translations.

Turn complex POS features into clear infographics, feature guides, and short visual explainers for busy restaurant operators.

Design newsletter, feature launch, and in-product assets with the Product Marketing Manager to drive customer adoption and upsell.

Brand & Design Systems

Apply the Chowbus brand guidelines across all channels, and review work from other teams for brand consistency.

Build and maintain our design system, templates, and asset library so other teams can create on-brand work faster.

Design employer brand and recruiting materials that show Chowbus as a great place to work.

Manage design requests from several teams, set clear timelines, and keep stakeholders updated on progress.

What You’ll Need

4 to 6 years of experience in graphic design, ideally at a B2B SaaS company, tech company, or creative agency.

A strong portfolio that shows digital ads, social media content, print collateral, and presentation design.

Expert skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma.

Motion graphics or video editing skills (After Effects, Premiere Pro, or similar).

Strong skills in layout, typography, color, and visual hierarchy.

Experience working within brand guidelines and building reusable templates.

Required: Professional or fluent proficiency in Mandarin Chinese and English, both written and spoken. Most of our team and many of our restaurant partners communicate in Mandarin, and you will design content for both English and Chinese audiences.

Bachelor's degree in Graphic Design, Visual Communication, or a related field, or equivalent work experience.

Preferred Qualifications

Experience designing for Chinese social platforms such as WeChat or Xiaohongshu (RedNote).

Experience in restaurant technology, POS, payments, or another B2B SaaS company.

Experience with Webflow, Salesforce, or similar web and email tools.

Photography or photo art direction skills.

What We Offer

Competitive compensation package

Medical, dental, and vision insurance

401(k)

100% employer-paid Short-Term Disability (STD)

100% employer-paid Life Insurance

100% employer-paid AD&D Insurance

Company holidays

Birthday off

Paid Parental Leave

Flexible Paid Time Off (PTO)

Employee Assistance Program (EAP)

Base Salary Range: $70,000 – $95,000 (final offer depends on experience and qualifications). This role may also be eligible for a performance bonus.

Source: Chowbus careers (Greenhouse)

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