Binance Accelerator Program - UX Researcher (Non-technical)

Binance
Pakistan
RemoteCareer-pivot friendly

Who this role is best for

Bachelors students with strong communication skills and bilingual abilities will find this immersive Web3 experience with a focus on user experience research and onboarding support. The role is based in Pakistan and involves a junior fixed term contract.

Best fit for

  • Bachelors students seeking immersive Web3 experience and career growth opportunities
    — “Currently a Bachelors students who can work 5 days per week for a period of 6 months.”
  • Candidates with strong attention to detail and excellent writing skills for user experience reporting
    — “Strong work ethic, attention to detail, excellent writing skills, as well as the ability to communicate”

Things to consider

  • The role is a junior fixed term contract with a 6-month commitment
    — “You will be hired under a junior fixed term contract.”
  • The program is focused on Web3 and blockchain, which may require additional self-study or interest in the domain
    — “Binance Accelerator Program is a concise 3-6 months program designed to have an immersive experience in the rapidly expanding Web3 space.”

How to stand out

  • Highlight experience in user research or customer service with specific examples of problem resolution
    — “Assist new users in resolving issues during the onboarding process”
  • Demonstrate bilingual communication skills with evidence of Mandarin and English fluency
    — “Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders”
  • Showcase your ability to produce detailed and actionable user experience reports
    — “Provide experience reports from the user's perspective to help the product team improve the user experience”
  • Demonstrate collaboration experience across different teams or departments
    — “Able to collaborate effectively across multiple business units”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • providing experience reports to improve user experience
  • assisting new users during onboarding
Typical background
bachelor's degree in a relevant field

Skills & requirements

Required

User ResearchMicrosoft OfficeCustomer Service

Preferred

Bilingual English/mandarin

Stack & domain

Microsoft OfficeExcelProjectVisioWork EthicAttention To DetailWriting SkillsCommunicationCollaborationCustomer Service Awareness

About the role

Original posting from Binance via Greenhouse

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, and more. Our mission is to increase the freedom of money and financial access for people around the world.

About Binance Accelerator Program 

Binance Accelerator Program is a concise 3-6 months program designed to have an immersive experience in the rapidly expanding Web3 space. You will be given the opportunity to experience life at Binance and understand what goes on behind the scenes of the worlds’ leading blockchain ecosystem. Alongside your job, there will also be a focus on networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. You will be hired under a junior fixed term contract.

Who may apply

Currently a Bachelors students who can work 5 days per week for a period of 6 months.

Team Introduction

The Central Product Team at Binance is where innovation meets user experience. We're shaping the core platforms and services that support Binance’s global ecosystem, optimizing user interactions, and enhancing operational efficiency. If you're passionate about building scalable, secure solutions that drive crypto adoption, join us and be part of a team that's redefining the digital asset experience.

Responsibilities

Responsible for the experience of product functionality and processes

Provide experience reports from the user's perspective to help the product team improve the user experience

Assist new users in resolving issues during the onboarding process

Requirements

Advanced proficiency in Microsoft Office applications including Excel, Project, and Visio

Strong work ethic, attention to detail, excellent writing skills, as well as the ability to communicate 

Able to collaborate effectively across multiple business units

Good customer service awareness

Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders

Why Binance

Shape the future of finance 

Collaborate with world-class talent in a user-centric global organization with a flat structure

Tackle challenging projects in a fast-paced and innovative enviornment with autonomy

Thrive in a results-driven workplace with opportunities for career growth and continuous learning

Competitive salary and company benefits

Remote-first, work-from-home arrangement (may vary depending on the nature of the role and team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you acknowledge that you have read our Candidate Privacy Notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Source: Binance careers (Greenhouse)

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