Branch Manager

Alabama Title Loans, Inc

Bessemer, AL

On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience leading small teams in a structured, metric-driven environment.

Best fit for

Candidates with prior experience managing small teams and driving consistent results
— “This role leads a small team, drives daily execution, and ensures results are consistently met.”
Individuals who are comfortable with direct customer engagement and performance management
— “Having direct conversations with customers about payments”
People who thrive in structured environments with clear performance metrics
— “Operating in a structured, metric-driven environment”

Things to consider

The role requires consistent Saturday availability and adherence to a structured schedule
— “Ability to work scheduled hours, including Saturdays”
The workweek includes 40 hours, with no Sunday work but limited weekend flexibility
— “40hr Work Week – Monday thru Saturday”

How to stand out

Highlight past experience in team development and accountability in your resume and interview responses
— “You will coach your team, hold coworkers accountable”
Emphasize your ability to manage multiple priorities in a fast-paced setting
— “Managing multiple priorities in a fast-paced setting”
Showcase examples of addressing issues directly and driving improvements in performance
— “Address issues quickly and directly”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

improved team performance
increased sales
enhanced customer satisfaction

Typical background

retail managementsales leadershipcustomer service

Skills & requirements

Required

Team LeadershipPerformance ManagementCustomer ServiceMetric-driven Environment

Preferred

SalesCollections

Stack & domain

LeadershipCommunicationTeam DevelopmentCustomer Service

About the role

Original posting from Alabama Title Loans, Inc via Greenhouse

Branch Manager:
The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.
This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.
What This Role Requires
This role requires someone who is comfortable:
Leading a team and being accountable for results
Holding coworkers to clear expectations and addressing performance directly
Having direct conversations with customers about payments
Operating in a structured, metric-driven environment
Managing multiple priorities in a fast-paced setting
Performance Expectations
Successful Branch Managers:
Hold coworkers accountable and follow up consistently
Coach and develop team members to improve performance
Address issues quickly and directly
Maintain structure and organization in daily operations
Take full ownership of results and drive improvement
Compensation & Benefits
Competitive hourly compensation + bonus potential
Majority company paid Health, Dental and Vision
401k Program
Company Paid - Life and Disability Insurance
2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
40hr Work Week – Monday thru Saturday
Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
Every Sunday Off
$15.95 - $16.70/hr.
Monthly bonus potential
Minimum Requirements
High School Diploma or equivalent
Ability to work scheduled hours, including Saturdays
Valid Driver’s License and reliable transportation
Successful completion of pre-employment screening
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Source: Alabama Title Loans, Inc careers (Greenhouse)