Branch Manager

Alabama Title Loans, Inc

Eufaula, AL

On-site

Who this role is best for

Candidates with leadership experience and a background in customer service will find this structured, team-oriented role in the financial services industry in Eufaula, AL.

Best fit for

Candidates with leadership experience and a track record in team development and performance accountability
— “being accountable for results, holding coworkers accountable”
Individuals who are comfortable with direct customer interaction and structured performance tracking
— “having direct conversations with customers about payments, operating in a structured, metric-driven environment”
Professionals with a strong ability to manage fast-paced environments and multiple priorities simultaneously
— “managing multiple priorities in a fast-paced setting”

Things to consider

Requires Saturday work and a 40-hour weekly schedule with no flexibility for remote work
— “Ability to work scheduled hours, including Saturdays”
No mention of remote work options despite the structured environment and team leadership focus
— “operating in a structured, metric-driven environment”

How to stand out

Highlight your experience in coaching teams and driving consistent results in your resume and interview responses
— “coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed”
Emphasize your ability to manage a small team and maintain daily operational structure
— “leads a small team, drives daily execution, and ensures results are consistently met”
Showcase your history of addressing issues directly and maintaining clear expectations with team members
— “Holding coworkers to clear expectations and addressing performance directly”
Demonstrate your comfort with direct customer communication, especially in payment-related scenarios
— “handle customer conversations related to payments when needed”

Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

Drive daily execution and ensure results are consistently met
Coach and develop team members
Address issues quickly and directly

Typical background

High School Diploma or equivalentValid Driver’s License

Skills & requirements

Required

Team LeadershipSalesCollectionsTeam DevelopmentCustomer ConversationsStructured Environment

Preferred

Branch ManagementPerformance Improvement

Stack & domain

Team ManagementSalesCollectionsCustomer ConversationsStructured EnvironmentMetric-driven EnvironmentMulti-priority ManagementFast-paced SettingLeadershipCommunicationProblem-solvingTeamworkAdaptabilityAttention To DetailInnovationBranch ManagementTeam DevelopmentCustomer Service

About the role

Original posting from Alabama Title Loans, Inc via Greenhouse

Branch Manager:
The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.
This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.
What This Role Requires
This role requires someone who is comfortable:
Leading a team and being accountable for results
Holding coworkers to clear expectations and addressing performance directly
Having direct conversations with customers about payments
Operating in a structured, metric-driven environment
Managing multiple priorities in a fast-paced setting
Performance Expectations
Successful Branch Managers:
Hold coworkers accountable and follow up consistently
Coach and develop team members to improve performance
Address issues quickly and directly
Maintain structure and organization in daily operations
Take full ownership of results and drive improvement
Compensation & Benefits
Competitive hourly compensation + bonus potential
Majority company paid Health, Dental and Vision
401k Program
Company Paid - Life and Disability Insurance
2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
40hr Work Week – Monday thru Saturday
Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
Every Sunday Off
$15.95 - $16.70/hr.
Monthly bonus potential
Minimum Requirements
High School Diploma or equivalent
Ability to work scheduled hours, including Saturdays
Valid Driver’s License and reliable transportation
Successful completion of pre-employment screening
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Source: Alabama Title Loans, Inc careers (Greenhouse)