Branch Manager

Fast Auto Loans

Mesa, AZ

On-siteCareer-pivot friendly

Who this role is best for

Candidates with leadership experience and a background in customer service will find this structured, team-oriented role in the automotive finance industry.

Best fit for

Individuals comfortable with direct customer interaction and accountability for branch outcomes
— “Having direct conversations with customers about payments.”
Professionals who thrive in structured environments with clear expectations and performance follow-up
— “Operating in a structured, metric-driven environment.”

Things to consider

Commitment to working Saturday hours and a 40-hour work week with specific branch hours
— “Ability to work scheduled hours, including Saturdays”
Need for reliable transportation and valid driver's license for on-site responsibilities
— “Valid Driver’s License and reliable transportation”

How to stand out

Highlight past leadership success in small teams and measurable improvements in performance
— “This role leads a small team, drives daily execution, and ensures results are consistently met.”
Demonstrate experience in resolving customer payment issues and maintaining positive relationships
— “handle customer conversations related to payments when needed.”
Emphasize ability to manage multiple priorities and maintain organization in fast-paced settings
— “Managing multiple priorities in a fast-paced setting.”
Showcase a track record of consistent follow-up and addressing performance gaps directly
— “Hold coworkers accountable and follow up consistently.”
Demonstrate ownership of results and a focus on driving improvement in branch operations
— “Take full ownership of results and drive improvement.”

Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

improved team performance
consistent results

Typical background

high school diploma or equivalent

Skills & requirements

Required

Team LeadershipPerformance CoachingCustomer CommunicationStructured Environment ManagementMulti-tasking

Preferred

Sales Experience

Stack & domain

SalesCollectionsTeam DevelopmentLeadershipAccountabilityCustomer ConversationsStructured EnvironmentMetric-driven EnvironmentMulti-priority ManagementFast-paced SettingPerformance CoachingIssue ResolutionStructure And OrganizationOwnership Of ResultsImprovement DriveDirect ConversationsFinanceTeam Management

About the role

Original posting from Fast Auto Loans via Greenhouse

Branch Manager:
The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.
This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.
What This Role Requires
This role requires someone who is comfortable:
Leading a team and being accountable for results
Holding coworkers to clear expectations and addressing performance directly
Having direct conversations with customers about payments
Operating in a structured, metric-driven environment
Managing multiple priorities in a fast-paced setting
Performance Expectations
Successful Branch Managers:
Hold coworkers accountable and follow up consistently
Coach and develop team members to improve performance
Address issues quickly and directly
Maintain structure and organization in daily operations
Take full ownership of results and drive improvement
Compensation & Benefits
Competitive hourly compensation + bonus potential
Majority company paid Health, Dental and Vision
401k Program
Company Paid - Life and Disability Insurance
2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
40hr Work Week – Monday thru Saturday
Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
Every Sunday Off
$22.07 - $23.10/hr.
Monthly bonus potential
Minimum Requirements
High School Diploma or equivalent
Ability to work scheduled hours, including Saturdays
Valid Driver’s License and reliable transportation
Successful completion of pre-employment screening
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Source: Fast Auto Loans careers (Greenhouse)