Branch Manager

Missouri Title Loans, Inc
Springfield, MO
On-site

Who this role is best for

Geared toward candidates comfortable with leading small teams and handling customer payments, in a structured environment in Springfield, MO.

Best fit for

  • Candidates with prior experience in team leadership and customer service in a structured, metric-driven environment
    — “Operating in a structured, metric-driven environment”
  • Individuals who have successfully managed multiple priorities in fast-paced settings
    — “Managing multiple priorities in a fast-paced setting”
  • Professionals with a track record of coaching and developing team members to improve performance
    — “Coach and develop team members to improve performance”

Things to consider

  • The role mandates Saturday work and adherence to a 40-hour work week with fixed branch hours
    — “40hr Work Week – Monday thru Saturday”
  • Candidates must be available for daily on-site operations and have reliable transportation
    — “Valid Driver’s License and reliable transportation”

How to stand out

  • Highlight past success in team accountability and performance follow-up during interviews
    — “Hold coworkers accountable and follow up consistently”
  • Emphasize experience in driving daily execution and achieving consistent results
    — “drives daily execution, and ensures results are consistently met”
  • Showcase ability to manage customer conversations about payments in a professional manner
    — “handle customer conversations related to payments when needed”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Achieving sales and performance targets
  • Developing and coaching team members
Typical background
Experience in retail or sales management

Skills & requirements

Required

LeadershipTeam ManagementCustomer ServiceSalesCollectionPerformance Management

Preferred

Budget ManagementTraining And Development

Stack & domain

LeadershipTeam DevelopmentCustomer ConversationsStructured EnvironmentMetric-driven EnvironmentMultiple PrioritiesFast-paced SettingAccountabilityCoachingProblem-solvingStructureOrganizationOwnershipSalesCollectionsTeam Management

About the role

Original posting from Missouri Title Loans, Inc via Greenhouse

Branch Manager:

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

Leading a team and being accountable for results

 Holding coworkers to clear expectations and addressing performance directly

 Having direct conversations with customers about payments

 Operating in a structured, metric-driven environment

Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

Hold coworkers accountable and follow up consistently

Coach and develop team members to improve performance

Address issues quickly and directly

Maintain structure and organization in daily operations

Take full ownership of results and drive improvement

Compensation & Benefits

Competitive hourly compensation + bonus potential

Majority company paid Health, Dental and Vision

401k Program

Company Paid - Life and Disability Insurance

2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days

40hr Work Week – Monday thru Saturday

Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm

Every Sunday Off

$15.95 - $16.70/hr.

Monthly bonus potential

Minimum Requirements

High School Diploma or equivalent

Ability to work scheduled hours, including Saturdays

Valid Driver’s License and reliable transportation

Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Source: Missouri Title Loans, Inc careers (Greenhouse)

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