Branch Manager

Texas Car Title & Payday Loan Services, Inc

Odessa, TX

Career-pivot friendly

Who this role is best for

Geared toward candidates comfortable with team leadership and direct customer engagement in the financial services domain in Odessa, TX.

Best fit for

Individuals who thrive in structured environments and can handle multiple priorities in fast-paced settings
— “Managing multiple priorities in a fast-paced setting”
Professionals with a history of coaching and developing team members to improve performance
— “Coach and develop team members to improve performance”

Things to consider

The role requires working weekends and has a fixed weekly schedule with no remote flexibility implied
— “40hr Work Week – Monday thru Saturday”
Candidates must be prepared to handle direct customer conversations about payments
— “handle customer conversations related to payments when needed”

How to stand out

Highlight prior experience in team leadership and performance management in your resume and interview responses
— “This role leads a small team, drives daily execution, and ensures results are consistently met.”
Emphasize your ability to maintain structure and organization in daily operations
— “Maintain structure and organization in daily operations”
Showcase instances where you addressed performance issues directly and improved outcomes
— “Address issues quickly and directly”
Demonstrate your experience in a metric-driven environment with measurable results
— “Operating in a structured, metric-driven environment”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

increased team performance
consistent results
structured operations

Typical background

retail managementsales managementcustomer service management

Skills & requirements

Required

Team LeadershipAccountabilityCustomer ServiceStructured Environment ManagementMulti-tasking

Preferred

SalesCollections

Stack & domain

LeadershipCommunicationTeam DevelopmentCustomer ServiceSalesCollections

About the role

Original posting from Texas Car Title & Payday Loan Services, Inc via Greenhouse

Branch Manager:
The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.
This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.
What This Role Requires
This role requires someone who is comfortable:
Leading a team and being accountable for results
Holding coworkers to clear expectations and addressing performance directly
Having direct conversations with customers about payments
Operating in a structured, metric-driven environment
Managing multiple priorities in a fast-paced setting
Performance Expectations
Successful Branch Managers:
Hold coworkers accountable and follow up consistently
Coach and develop team members to improve performance
Address issues quickly and directly
Maintain structure and organization in daily operations
Take full ownership of results and drive improvement
Compensation & Benefits
Competitive hourly compensation + bonus potential
Majority company paid Health, Dental and Vision
401k Program
Company Paid - Life and Disability Insurance
2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
40hr Work Week – Monday thru Saturday
Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
Every Sunday Off
$16.25 - $18.00/hr.
Monthly bonus potential
Minimum Requirements
High School Diploma or equivalent
Ability to work scheduled hours, including Saturdays
Valid Driver’s License and reliable transportation
Successful completion of pre-employment screening
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Source: Texas Car Title & Payday Loan Services, Inc careers (Greenhouse)