Business Director (Tobacco)

VML
Kuala Lumpur, Malaysia
Hybrid

Who this role is best for

Strong fit for candidates with inter-agency collaboration experience who lead integrated campaigns and manage client expectations.

Best fit for

  • Candidates with experience managing integrated campaigns across multiple agencies
    — “The ability to work with other inter-agencies to deliver an integrated communication campaign”
  • Professionals who have led client service teams and delivered against budgets and schedules
    — “Completing projects to a specific schedule and within an agreed budget”
  • Individuals with a track record of strategic client relationship management and brand strategy
    — “Significant experience in professional client relationship management”

Things to consider

  • Hybrid work arrangement requires regular in-office presence for most of the week
    — “teams in the office an average of four days a week”
  • Candidates must be prepared for occasional travel to client offices
    — “Occasional travel is usually required for client meeting/presentation”

How to stand out

  • Highlight experience managing integrated campaigns with non-WPP agencies in your resume
    — “Must have experience working with multiple interagency (not within WPP network)”
  • Demonstrate leadership in aligning creative and strategic goals with client needs
    — “Skills to push clients and the agency creatively and strategically”
  • Emphasize your track record in leading teams and managing client expectations
    — “Leading a team to provide the utmost level of client service”
  • Demonstrate understanding of both ATL and digital creative processes
    — “Full awareness of creative processes and techniques – including ATL and digital platforms”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful expansion of business with existing clients
  • generation of new accounts
Typical background
significant experience in professional client relationship management

Skills & requirements

Required

Client Relationship ManagementStrategic PlanningTeam LeadershipBudget ManagementCreative Project Management

Preferred

FMCG ExperienceInteragency Collaboration

Stack & domain

Client Relationship ManagementBrand StrategyATLFMGCInteragency CollaborationCreative ProjectsCommunicationTeam ManagementBudgetary RestraintsCreative ProcessesTechniquesPersuasionConfidenceTeamworkLeadershipAttention To DetailTobaccoMarketingAdvertisingBrand ExperienceCustomer ExperienceCommerceCreativeClient ServiceBudget Management

About the role

Original posting from VML

Who We Are

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. 

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. 

For more information, please visit www.vml.com and follow along on  LinkedIn #WeAreVML.

ROLE DESCRIPTION

Primarily responsible for the management of relationships with clients.  As the senior point of contact for an agency’s customers, the Business Director also co‐ordinates the resources needed to service projects, builds strategic operational plans and balances the expectations of clients with the execution of creative work. The Business Director ensures the smooth production of campaigns – from briefing designers and copywriters, to managing budgets and possibly a team executives. On the whole, this is an office‐based role and the Business Director will spend time in meetings and briefings, as well as remaining in close contact with key clients.  

KEY RESPONSIBILITIES

Taking a lead in clients’ marketing and advertising strategies

Leading a team to provide the utmost level of client service

Liaising with clients at a senior level (marketing manager) on a day ‐to‐day basis 

Promoting the expansion of business with existing clients 

Working with other within the agency to generate new accounts 

Completing projects to a specific schedule and within an agreed budget 

Skills to push clients and the agency creatively and strategically 

PREVIOUS EXPERIENCE & DEMONSTRATED BEHAVIOURS

Significant experience in professional client relationship management 

Must be strategically sound and able to understand brand strategy and process of delivering a ATL. Previous experience on FMGC will be good. 

Must have experience working with multiple interagency (not within WPP network) i.e Digital agency, Media agency, PR agency, Experiential agency 

Occasional travel is usually required for client meeting/presentation, new business presentations, planning and brief taking (in client’s office). 

The ability to work with other inter‐agencies to deliver an integrated communication campaign 

A persuasive and confident approach to creative projects 

Excellent written and oral communication skills 

Effective team management capabilities 

A keen attention to detail and budgetary restraints 

Full awareness of creative processes and techniques – including ATL and digital platforms 

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Source: VML careers

Similar roles