Business Sales Representative

ADT
Concord, CA
Career-pivot friendly

Who this role is best for

Sales professionals with customer-centric experience and adaptability will find this territory-based role with a focus on small business security solutions and relationship-building.

Best fit for

  • Candidates with experience in consumer sales and a passion for technology-driven solutions will thrive.
    — “Consumer sales experience is preferred but not required.”
  • Individuals who value face-to-face client engagement and long-term relationship development are ideal.
    — “You’ll work in a dynamic, collaborative environment, partnering closely with business owners, decision-makers, and teammates.”
  • Those who are self-directed and comfortable with high autonomy and accountability will suit this role.
    — “Self-motivated and results-driven, with an entrepreneurial mindset; you thrive on uncovering new leads and closing deals.”

Things to consider

  • This role requires a valid driver’s license and a clean driving record, with travel within a designated territory.
    — “Valid driver’s license and clean driving record required; additional licensing may be needed based on location.”
  • Candidates must be prepared for a territory-based assignment and may need to travel frequently.
    — “Willing to travel within a designated territory using your own vehicle (mileage reimbursed).”

How to stand out

  • Highlight experience in consulting with clients and tailoring solutions to their specific needs.
    — “Customize each system to fit the business’s layout, operations, and security needs.”
  • Emphasize your ability to build trust and maintain long-term customer relationships.
    — “Listen and build trust: By showing up with integrity, empathy, and expertise, you’ll become a reliable advisor.”
  • Showcase your adaptability and eagerness to learn new systems and approaches.
    — “Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • new business leads
  • customer satisfaction
Typical background
sales experiencecustomer service

Skills & requirements

Required

SalesCustomer Relationship ManagementProblem-solvingCommunication

Preferred

Security Systems Knowledge

Stack & domain

Microsoft OfficeCommunicationProblem-solvingSecuritySmart Business Solutions

About the role

Original posting from ADT

What you should know about our team:

At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems, we’re helping protect what matters most. Whether it’s a family home or a small business, our sales professionals are trusted advisors who bring peace of mind to customers across the country. 

What you will do:

You’ll use your strong communication and creative problem-solving skills to demonstrate the value of our innovative security and smart business solutions to small business customers while explaining our products and services in depth and recommending the right options for their needs. You’ll work in a dynamic, collaborative environment, partnering closely with business owners, decision-makers, and teammates. This role involves providing tailored solutions by visiting customers at their businesses. You will:

Listen and build trust: By showing up with integrity, empathy, and expertise, you’ll become a reliable advisor small business owners can count on throughout the sales process and beyond.

Customize each system to fit the business’s layout, operations, and security needs, combining security, automation, and life-safety technology in ways that support how they work.

Conduct post-installation follow-ups with customers to confirm commitments were fulfilled and strengthen long-term relationships and referrals.

Cultivate new business opportunities: identify and generate new small business leads within your territory to maximize outreach and growth.

What you need to be successful:

We’re looking for self-motivated, tech-savvy individuals who are passionate about helping others and driven to succeed. If you thrive on connection, enjoy solving problems, and want to make a real impact while growing your career, you’ll fit right in.

High school diploma or equivalent.

Willing to travel within a designated territory using your own vehicle (mileage reimbursed).

Valid driver’s license and clean driving record required; additional licensing may be needed based on location.

Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.

Self-motivated and results-driven, with an entrepreneurial mindset; you thrive on uncovering new leads and closing deals that deliver real value.

Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.

Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.

Consumer sales experience is preferred but not required.

How ADT invests in you:

Compensation: Unlimited earning potential with uncapped commissions. Based upon performance, new sales advisors can expect to earn $85,000, while experienced sales advisors can earn over $150,000. 

Additional Pay: We equip you with specialized training and the tools you need to meet your financial goals. For your first 8 weeks of training, you’ll earn up to $4,000.

Benefits:

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Mileage reimbursement

Short- and long-term disability, life insurance, and well-being programs

Paid time off

Culture of professional development and career growth opportunities.

Flexible work schedule to accommodate you and your customers’ needs

Click here to view our full benefit offerings.

Why you’ll love working here:

We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.

We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.

We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.

We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.​

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.​ 

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

Source: ADT careers

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