CA - Inside Sales Representative - Industrial Distribution - Elk Grove, CA

SunSource
Sacramento +1 more
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in industrial supply sales and strong customer service acumen.

Best fit for

  • Candidates with prior sales experience in industrial supply and a track record of converting inquiries into orders
    — “Maximizes customer contact on the phone by turning product inquiries into orders”
  • Individuals who thrive in a collaborative environment with Outside Sales teams
    — “Communicates with Outside Sales to ensure excellent account management and customer service”
  • Professionals with strong typing skills and familiarity with MS Office tools
    — “MS Office (i.e. Word, Excel) savvy and Must be able to type 40 WPM”

Things to consider

  • The role may involve a high volume of customer interactions and requires consistent follow-up
    — “Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures”
  • Candidates should be prepared for ongoing product training and updates
    — “Keeps current on Ryan Herco Flow Solutions products and Attends product and sales training meetings as required”

How to stand out

  • Highlight your ability to upsell and suggest accessories or replacement items during customer calls
    — “Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers”
  • Emphasize your experience with detailed documentation and CRM systems
    — “Documents all customer contact and sales activities in the ACS system”
  • Demonstrate your communication skills with examples of successful customer problem resolution
    — “Provides excellent customer service by answering incoming customer calls, solving problems”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Provided excellent customer service
  • Maximized customer contact
  • Wrote bids and quotations
  • Maintained database
Typical background
2+ years of sales or customer service experience

Skills & requirements

Required

Customer ServiceSalesOrder EntryProduct KnowledgeDatabase ManagementCommunicationTeam Collaboration

Preferred

Sales TrainingProduct Training

Stack & domain

Customer ServiceProduct KnowledgeOrder EntryDatabase ManagementSales TrainingProblem-solvingCommunicationTeamworkGoal OrientationSales

About the role

Original posting from SunSource via Lever

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com 

Ryan Herco Flow Solutions is looking for an experienced individual to fill the role of Inside Sales Representative. 

In this position, you will:

Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures

Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.

Writes bids and quotations when appropriate and performs follow-up procedures

Documents all customer contact and sales activities in the ACS system

Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers

Supports Outside Sales in implementing sales and marketing plan.

Keeps current on Ryan Herco Flow Solutions products

Attends product and sales training meetings as required.

Updates and maintains database

Requirements:

2+ years of proven sales and/or customer service experience

Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment

Excellent people skills. Interacts effectively and works productively with a wide range of people

Organized and detail-oriented

Fast learner with the ability to grasp new concepts

Persuasive, amiable, self-motived, and goal oriented

Excellent written and oral communication skills

MS Office (i.e. Word, Excel) savvy

Must be able to type 40 WPM

Equal Opportunity Employer, including disability and protected veteran status.  If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address.  This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).  Sun-Source | Privacy Policy #rhfsassc

Source: SunSource careers (Lever)

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