Care Manager

Strategic HR Client Job Openings
Cincinnati, OH
Career-pivot friendly

Who this role is best for

Strong fit for systems-thinking professionals who build trust and coordinate stakeholders in youth development, with a focus on Cincinnati-based collaborative work and non-formal leadership roles.

Best fit for

  • Candidates with experience in multi-stakeholder coordination and a passion for youth development and community systems
    — “Experience coordinating multiple stakeholders and building collaborative partnerships without relying on formal authority”
  • Individuals who prioritize psychological safety and trust in team environments
    — “Safe Place, Safe People: We build coordinated systems grounded in trust, predictability, and psychological safety.”
  • Professionals who can lead through collaboration and have a mindset focused on anticipating needs and reducing service gaps
    — “An initiative-taking mindset with the ability to anticipate needs, reduce service gaps, and coordinate smooth transitions.”

Things to consider

  • The role may require navigating complex, emotionally charged conversations with stakeholders
    — “the ability to navigate honest or difficult conversations”
  • Candidates must be prepared to take initiative without formal authority or hierarchical oversight
    — “without relying on formal authority”

How to stand out

  • Highlight experience in aligning diverse stakeholders toward shared goals
    — “Create shared understanding of each young person’s goals, developmental priorities, barriers, next steps, and measures of success.”
  • Emphasize past work where you reduced service gaps by anticipating needs
    — “Anticipate barriers before they become crises and mobilize the people and resources needed to maintain momentum.”
  • Showcase your ability to document and improve systems through stakeholder feedback
    — “Use documentation, outcomes, data, and stakeholder feedback to improve individual coordination and organizational systems.”
  • Demonstrate how you have supported youth in leading their own future conversations
    — “Support young people in increasingly understanding, influencing, and leading conversations about their own future.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • builds trusted relationships
  • coordinates services and resources
  • anticipates and resolves barriers
Typical background
experience in social workbackground in youth development

Skills & requirements

Required

CollaborationCommunicationFacilitationProject ManagementRelationship Building

Preferred

Data AnalysisCustomer Service

Stack & domain

CollaborationSystem-mindedTrust BuildingAnticipationCommunicationCoordinationFacilitationPlanningLeadershipEmpathyAccountabilityOrganizationInitiativeDecision-makingDocumentationContinuous ImprovementRelationship Building

About the role

Original posting from Strategic HR Client Job Openings via Greenhouse

Career Opportunity – Care Manager with Found Village in Cincinnati, OH

Are you a collaborative, system-minded professional who believes every young person deserves a connected village working toward their future? Do you build trust across organizations, bring clarity to complexity, and anticipate needs before they become barriers? If so, we want to speak with you!

The Care Manager creates the alignment that allows the village surrounding each young person to work as one connected team. While Relationship Coaches focus on developing the young person, the Care Manager develops the network around them, bringing caregivers, schools, providers, employers, community organizations, and natural supports together around shared goals, clear roles, and coordinated action.

Responsibilities:

Build trusted relationships with young people, coaches, caregivers, schools, providers, employers, community partners, and natural supports.

Create shared understanding of each young person’s goals, developmental priorities, barriers, next steps, and measures of success.

Develop and continuously refine collaborative developmental plans with meaningful youth participation.

Establish initiative-taking communication rhythms that create clarity, accountability, shared ownership, and action.

Coordinate services, opportunities, resources, and transitions so young people experience one connected developmental journey.

Navigate partnerships across healthcare, education, child welfare, employment, housing, behavioral health, transportation, and community organizations.

Anticipate barriers before they become crises and mobilize the people and resources needed to maintain momentum.

Help stakeholders understand how their role reinforces coaching and advances youth development.

Use documentation, outcomes, data, and stakeholder feedback to improve individual coordination and organizational systems.

Support young people in increasingly understanding, influencing, and leading conversations about their own future.

Requirements:

Experience coordinating multiple stakeholders and building collaborative partnerships without relying on formal authority.

A systems-oriented approach and the ability to see how people, services, and opportunities can work together.

Strong facilitation and communication skills, including the ability to navigate honest or difficult conversations.

A demonstrated commitment to keeping young people at the center of planning and decision-making.

The ability to balance empathy with accountability and bring calm, clarity, and follow-through to complex situations.

Strong organization, responsiveness, documentation, and continuous-improvement practices.

An initiative-taking mindset with the ability to anticipate needs, reduce service gaps, and coordinate smooth transitions.

A belief that coordination is an act of care and that young people should not carry the burden of coordinating the adults and organizations designed to support them.

Strong judgment and decision-making, with comfort navigating ambiguity.

Care coordination and planning, paired with relationship-building and the ability to direct action.

Ability to collaborate and lead across teams.

What success looks like:

Young people understand their developmental goals, actively participate in planning, navigate transitions with confidence, and experience fewer service gaps.

Caregivers, coaches, providers, schools, and partners share priorities, understand their roles, communicate proactively, and respond quickly to changing needs.

Coaches can spend more time developing young people because coordination is functioning effectively.

The village reinforces shared developmental goals instead of creating competing plans or fragmented interventions.

Community partners experience Found Village as collaborative, organized, responsive, and dependable.

About Found Village

Found Village believes a transformational relationship can change a young person’s life—and a coordinated village sustains that change. Our Care Managers align the people, plans, opportunities, and resources surrounding each young person so that support is connected, responsive, and intentionally advancing their development. Excellence is not measured by the number of meetings facilitated, referrals completed, or plans documented. It is reflected in the strength of the village and the young person’s increasing ownership of their future.

Found Village Values

Boundless Hope: Every young person deserves a village committed to their future.

Courageous Love: We create alignment through honest conversations, shared accountability, and unwavering belief in young people’s potential.

Safe Place, Safe People: We build coordinated systems grounded in trust, predictability, and psychological safety.

Collaborative Community: We create villages where every person understands their role in supporting youth development.

Spend It Well: We steward relationships, resources, and partnerships intentionally to maximize developmental impact.

A System in Need of Support

We fill the gaps.

Let’s face it, our society runs on a network of various systems set in place to meet the needs of individuals. Unfortunately, many of these systems, though well intended, are not designed to raise kids and meet their needs holistically. Because of this, the teens we work with often lose trust, give up, and let their pain drive choices and behavior. They have been in and out of detention centers, courtrooms, foster homes, shelters, different schools, and more. They are from hard places and circumstances that leave them frustrated and discouraged. They are assigned diminishing labels, misdiagnoses, unrealistic work plans, and offered subpar support programs. To nobody’s surprise, there is often no real change.

We come alongside families and communities in need. We are here to partner with these systems—to come behind them and fill in the gaps wherever necessary. Without a holistic approach to serving kids in crisis, many areas of need are left unmet. In turn, this results in deeper levels of trauma, neglect, and misunderstanding. We exist to support our teens and their families so they can understand and navigate the systems they have become a part of. We aim to help elevate the voices of our youth and provide them with the support that an average teenager born into different circumstances would inherently receive.

Apply online today!

#ZR

Source: Strategic HR Client Job Openings careers (Greenhouse)

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