Care Sales Guide - Messaging

GoDaddy
Romania
RemoteCareer-pivot friendly

Who this role is best for

Geared toward sales professionals comfortable with technical troubleshooting and customer-centric product guidance, this remote role in Romania emphasizes flexibility and commission-driven performance.

Best fit for

  • Sales professionals with a background in SMB support and a track record of exceeding targets
    — “2+ years’ sales experience with a track record of exceeding targets”
  • Candidates who thrive in a commission, bonus, and/or metrics-driven environment
    — “2+ years’ experience in a commission, bonus, and/or metrics-driven environment”
  • Individuals who can pivot between inbound and outbound sales as needed
    — “Flex with customer demand, by seamlessly pivoting to support outbound sales efforts when needed”

Things to consider

  • The role requires availability for shifts Monday to Sunday, including late hours
    — “availability to work shifts scheduled Monday to Sunday, Department hours between 9:00 AM and 11:00 PM”
  • While remote, occasional in-person meetings at GoDaddy offices are expected
    — “you may occasionally visit a GoDaddy office to meet with your team for events or meetings”

How to stand out

  • Highlight experience with online business tools and SMB operations in your resume and interview
    — “experience with productivity tools (e.g., Office 365, G-Suite) and online business environments is advantageous”
  • Emphasize your ability to balance customer needs with performance metrics in your application materials
    — “Balance your drive and motivation in meeting the essential needs of customers and achieving your individual targets”
  • Showcase your ability to build rapport and identify customer value through product recommendations
    — “Communicate with confidence, understanding and conviction, aiming to build rapport and sell company products and services that satisfy known customer needs”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • exceeding sales targets
  • high customer satisfaction
Typical background
sales experiencetechnical background

Skills & requirements

Required

Sales ExperienceCustomer ServiceTechnical Aptitude

Preferred

Commission-driven EnvironmentSMB Ownership

Stack & domain

InternetEmailHosting TechnologyProductivity ToolsOffice 356G-suiteOnline Business EnvironmentsActive ListeningTroubleshootingCommunicationRapport BuildingSalesTechnical AptitudeCustomer ServiceTechnical Support

About the role

Original posting from GoDaddy

Location Details: Romania, Remote

Shift: This role requires availability to work shifts scheduled Monday to Sunday, Department hours between 9:00 AM and 11:00 PM. 

Remote: This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

What you'll get to do...

Handle a high volume of inbound contacts by actively listening to customers, understanding their requirements, troubleshooting technical issues, and recommending appropriate solutions  

Carefully guide customers through their first steps in the online world, identifying from our great product range the solutions that will help them grow their business; everything from a new domain to our fantastic website design product

Develop and maintain a comprehensive and current understanding of products, services, prices and promotions, as a basis for identifying customer value and potential sales

Communicate with confidence, understanding and conviction, aiming to build rapport and sell company products and services that satisfy known customer needs

Balance your drive and motivation in meeting the essential needs of customers and achieving your individual targets - and in the process, increase your earnings potential 

Respond to technical inquiries from customers through various channels (phone, email, chat)

Meet metrics that could include but are not limited to Availability, Net Promoter Score, and New Sales Per Day

Flex with customer demand, by seamlessly pivoting to support outbound sales efforts when needed 

Your experience should include...

2+ years’ sales experience with a track record of exceeding targets 

2+ years’ experience in a commission, bonus, and/or metrics-driven environment                                                                                                          

Technical Aptitude: Solid understanding of internet, email, and hosting technology; experience with productivity tools (e.g., Office 365, G-Suite) and online business environments is advantageous.

You might also have...

Experience owning and/or operating a small and/or midsize business (SMB)

Regional Education Requirement - A high school diploma, GED, or equivalent work experience 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

Source: GoDaddy careers

Similar roles