Case Manager

Morgan & Morgan, P.A.
Mobile, AL
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for candidates with legal or insurance adjuster experience who thrive in a collaborative, client-focused environment and are based in Mobile, Alabama.

Best fit for

  • Candidates with prior experience in personal injury case management and legal support roles
    — “Prior experience as a Personal Injury Case Manager preferred.”
  • Individuals who can manage multiple stakeholders and maintain detailed records
    — “Work directly with multiple coworkers involved in the management and support of case files”
  • Candidates with strong negotiation and communication skills for client and carrier interactions
    — “Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers”

Things to consider

  • The role requires a minimum typing speed of 35 words per minute for efficiency
    — “type no less than 35 wpm.”
  • The position likely requires full-time commitment due to the benefits package and workload intensity
    — “401(k) plan, paid time off and paid holidays.”

How to stand out

  • Highlight experience with medical records retrieval and insurance negotiation in your resume
    — “Order medical records from providers and communicate with clients and providers during the course of treatment.”
  • Demonstrate your ability to manage complex caseloads with multiple deadlines
    — “Highly organized with the ability to juggle multiple deadlines in a fast-paced environment”
  • Showcase your experience with Microsoft Office tools and database systems
    — “Extensive computer and database expertise, Microsoft Word, Excel, Outlook”
  • Emphasize your proactive approach to client and provider communication
    — “Proactive interaction with clients, insurance companies and medical providers.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • client communication
  • case file management
  • settlement preparation
Typical background
legal positioninsurance adjustercase management

Skills & requirements

Required

Case ManagementClient InteractionDocument PreparationSettlement NegotiationsFile ManagementMulti-taskingOrganizationCommunication

Preferred

Personal Injury Case ManagementLegal PositionInsurance Adjuster Experience

Stack & domain

Personal Injury Case ManagementMedical Records OrderingDocument PreparationSettlement NegotiationsCase File ManagementLegal SupportInsurance Adjuster ExperienceNegotiationTeamworkMulti-taskingPrioritizationComputer And Database ExpertiseMicrosoft WordExcelOutlookTypingCommunicationEmpathyProactivityAttention To DetailPersonal InjuryInsurance

About the role

Original posting from Morgan & Morgan, P.A. via Greenhouse

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

Daily interaction with existing and potential clients, via telephone and in person.

Order medical records from providers and communicate with clients and providers during the course of treatment.

Obtain documents necessary to support injury and/or liability positions

Interact with insurance carriers and healthcare providers to secure records and account balances

Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers

Work directly with multiple coworkers involved in the management and support of case files

Maintain organized case files.

Prepare comprehensive demands and assemble support for submission to carriers

Interact with attorneys and present case synopsis when required

Manage case files from intake to closing under the direction of an attorney

Qualification

Bachelor’s degree (preferred)

Prior experience as a Personal Injury Case Manager preferred.

At least 2 years of working in a legal position or insurance adjuster experience preferred.

Negotiating skills.

Ability to be a team player and follow procedures.

Proactive interaction with clients, insurance companies and medical providers.

Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.

Highly organized with the ability to juggle multiple deadlines in a fast-paced environment

Strong writing and communication skills along with attention to detail

Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

#LI-EL1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

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Source: Morgan & Morgan, P.A. careers (Greenhouse)

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