Case Manager

Morgan & Morgan, P.A.
Cincinnati, OH
On-site

Who this role is best for

Candidates with legal or insurance adjuster experience and strong communication skills will find this role in a personal injury law firm with a collaborative team structure in Cincinnati.

Best fit for

  • Candidates with prior experience in personal injury case management or insurance adjustment and a focus on client interaction.
    — “Prior experience as a Personal Injury Case Manager, Prelitigation Paralegal, or Bodily Injury Claims Adjuster (strongly preferred)”
  • Individuals who have worked in fast-paced legal environments and demonstrated organizational proficiency.
    — “Highly organized with the ability to juggle multiple deadlines in a fast-paced environment”
  • Professionals with a background in client-focused roles and the ability to communicate effectively with multiple stakeholders.
    — “Daily interaction with existing and potential clients, via telephone and in person”

Things to consider

  • This role requires a commitment to in-person work in Cincinnati, with no remote or hybrid eligibility.
    — “Remote and/or hybrid not eligible”
  • Candidates must be prepared to manage a varied caseload and work with minimal supervision.
    — “Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision”

How to stand out

  • Emphasize experience in managing complex cases and interacting with insurance companies and medical providers.
    — “Interact with insurance carriers and healthcare providers to secure records and account balances”
  • Showcase your ability to prepare comprehensive demands and work closely with attorneys.
    — “Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney”
  • Demonstrate your typing speed and proficiency with Microsoft Office tools in your resume or interview.
    — “type no less than 35 wpm and Microsoft Word, Excel, Outlook”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • developing settlements
  • preparing comprehensive demands
  • managing case files
Typical background
bachelor’s degreeprior experience in legal or insurance roles

Skills & requirements

Required

Case ManagementClient InteractionDocument PreparationSettlement DevelopmentFile OrganizationCommunication

Preferred

Legal BackgroundInsurance Adjuster Experience

Stack & domain

Case ManagementSettlementsDocument PreparationCorrespondenceMedical RecordsCommunicationDocument ManagementCase FilesDemand PreparationSupport For SubmissionCase SynopsisCase Files ManagementMulti-taskingPrioritizationWorkload ManagementAttention To DetailComputer And Database ExpertiseMicrosoft WordExcelOutlookTypingLeadershipTeamworkProblem-solvingDecision-makingStakeholder ManagementCollaborationMentorshipCustomer FocusEmpathyLegalPersonal InjuryClient SupportLegal DocumentsInsurance ClaimsHealthcare Providers

About the role

Original posting from Morgan & Morgan, P.A. via Greenhouse

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

Daily interaction with existing and potential clients, via telephone and in person

Order medical records from providers and communicate with clients and providers during the course of treatment

Obtain documents necessary to support injury and/or liability positions

Interact with insurance carriers and healthcare providers to secure records and account balances

Work directly with multiple coworkers involved in the management and support of case files

Maintain organized case files

Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney

Interact with attorneys and present case synopsis when required

Manage case files from intake to closing under the direction of an attorney

Performs other related duties as assigned to meet the needs of the business

Qualification

Bachelor’s degree (preferred)

Prior experience as a Personal Injury Case Manager, Prelitigation Paralegal, or Bodily Injury Claims Adjuster (strongly preferred)

At least 2 years of working in a legal position or insurance adjuster experience (strongly preferred)

Ability to be a team player and follow procedures

Proactive interaction with clients, insurance companies and medical providers.

Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision

Highly organized with the ability to juggle multiple deadlines in a fast-paced environment

Strong writing and communication skills along with attention to detail

Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

Remote and/or hybrid not eligible

#LI-SC1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

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Source: Morgan & Morgan, P.A. careers (Greenhouse)

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