Case Manager

Morgan & Morgan, P.A.
Jacksonville, FL
On-siteCareer-pivot friendly

Who this role is best for

Candidates with prior legal or insurance experience and strong communication skills will find this on-site role in personal injury law suits.

Best fit for

  • Candidates with prior experience in personal injury case management and legal or insurance backgrounds
    — “Prior experience as a Personal Injury Case Manager preferred.”
  • Professionals comfortable with detailed documentation and maintaining organized case files
    — “Maintain organized case files.”

Things to consider

  • The role requires on-site presence, which may affect candidates preferring remote or hybrid work arrangements
    — “This role is on-site, which gives you the chance to be fully immersed in the work”
  • Candidates must be able to manage multiple deadlines and work with minimal supervision
    — “Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.”

How to stand out

  • Highlight specific experience in managing personal injury cases and negotiating with insurance carriers
    — “Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers”
  • Emphasize your ability to maintain organized case files and manage them from intake to closing
    — “Manage case files from intake to closing under the direction of an attorney”
  • Showcase your computer and database skills, especially with Microsoft Word, Excel, and Outlook
    — “Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.”
  • Demonstrate proactive communication with clients, insurance companies, and medical providers in your application materials
    — “Proactive interaction with clients, insurance companies and medical providers.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • manage case files from intake to closing
  • assist attorneys in developing settlements
Typical background
legalinsurance

Skills & requirements

Required

Case ManagementNegotiationClient Communication

Preferred

Legal KnowledgeInsurance Adjuster Experience

Stack & domain

Medical RecordsDocuments Necessary To Support Injury And/or Liability PositionsInteract With Insurance Carriers And Healthcare ProvidersNegotiate Case SettlementsManage Case FilesPrepare Comprehensive DemandsAssemble Support For Submission To CarriersInteract With AttorneysPresent Case SynopsisMicrosoft WordExcelOutlookType No Less Than 35 WpmCustomer FocusedEmpatheticMulti-taskPrioritizeManage WorkloadAttention To DetailCommunicationTeam PlayerProactive InteractionPositive AttitudeFollow ProceduresPersonal InjuryLegal PositionInsurance AdjusterCase ManagementClient Support

About the role

Original posting from Morgan & Morgan, P.A. via Greenhouse

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

Daily interaction with existing and potential clients, via telephone and in person.

Order medical records from providers and communicate with clients and providers during the course of treatment.

Obtain documents necessary to support injury and/or liability positions

Interact with insurance carriers and healthcare providers to secure records and account balances

Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers

Work directly with multiple coworkers involved in the management and support of case files

Maintain organized case files.

Prepare comprehensive demands and assemble support for submission to carriers

Interact with attorneys and present case synopsis when required

Manage case files from intake to closing under the direction of an attorney

Performs other related duties as assigned to meet the needs of the business.

Qualification

Bachelor’s degree (preferred)

Prior experience as a Personal Injury Case Manager preferred.

At least 2 years of working in a legal position or insurance adjuster experience preferred.

Negotiating skills.

Ability to be a team player and follow procedures.

Proactive interaction with clients, insurance companies and medical providers.

Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.

Highly organized with the ability to juggle multiple deadlines in a fast-paced environment

Strong writing and communication skills along with attention to detail

Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-EM1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

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Source: Morgan & Morgan, P.A. careers (Greenhouse)

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