Case Manager in Training

Morgan & Morgan, P.A.
Bowling Green, KY
On-siteCareer-pivot friendly

Who this role is best for

Geared toward candidates with administrative or legal support experience comfortable with shadowing and case investigation tasks.

Best fit for

  • Candidates with prior experience in administrative or insurance roles within legal environments
    — “1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role preferably in a law firm setting”
  • Individuals seeking a training role with potential for long-term career growth in case management
    — “This position trains for an eventual move to a highly sought Case Manager position”

Things to consider

  • No remote or hybrid work options available due to the hands-on training requirement
    — “Remote and/or hybrid ineligible”
  • The role involves rotating across multiple attorneys and case staff, requiring adaptability
    — “This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation”

How to stand out

  • Demonstrate familiarity with medical record ordering and case investigation processes
    — “Order medical records from providers, Investigate the nature and facts of cases”
  • Showcase strong communication and negotiation skills in your resume and interview responses
    — “Strong written and verbal communication skills, including good presentation skills”
  • Emphasize your typing speed and computer proficiency in your application materials
    — “Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • trained as a Case Manager
  • high client satisfaction
Typical background
administrative assistantinsurance adjuster

Skills & requirements

Required

Organizational SkillsMultitaskingAttention To DetailCommunication SkillsMicrosoft Office Suite

Preferred

Legal KnowledgeInsurance Industry Experience

Stack & domain

Microsoft Office SuiteType No Less Than 35 WpmCommunicationAttention To DetailWillingness To LearnLegal

About the role

Original posting from Morgan & Morgan, P.A. via Greenhouse

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.

Compensation for this role is $20/hour with growth opportunities.

Responsibilities

Shadow Case Managers  

Order medical records from providers

Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney

Investigate the nature and facts of cases

Learn to negotiate deductions of outstanding medical balances with providers

Prepare documents and correspondence necessary to reach a settlement in each case

Qualification

High school diploma or GED

1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role preferably in a law firm setting or in a corporate legal department

Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude

Strong written and verbal communication skills, including good presentation skills

Willingness to learn and work with multiple employees within our organization

Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm

Remote and/or hybrid ineligible

#LI-SC2

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

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Source: Morgan & Morgan, P.A. careers (Greenhouse)

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