Chief of Staff

Elevenlabs
United States +3 more
Remote

Who this role is best for

Geared toward candidates with global talent management experience comfortable with high-velocity execution and strategic project leadership.

Best fit for

  • Candidates with experience scaling global talent operations in high-growth AI companies
    — “We are looking for a Chief of Staff to partner with the Head of Talent in building and scaling ElevenLabs’ global Talent organization.”
  • Individuals who have led complex talent initiatives with accountability for results
    — “You have led teams, functions, or complex talent initiatives with clear accountability for results.”
  • Professionals with a track record of embedding in teams to accelerate progress
    — “Embed where you can make the greatest difference. Step into teams or initiatives that need additional leadership, expertise, or execution capacity.”

Things to consider

  • This role requires a high level of strategic and operational flexibility across different Talent functions
    — “Your remit will span the entire Talent organization: GTM, G&A, and Technical recruiting, Talent Operations and Talent Programs.”
  • Candidates must be prepared to lead projects with senior executive stakeholders
    — “You have delivered high visibility projects with senior executive stakeholders.”

How to stand out

  • Demonstrate experience in building repeatable talent processes using AI and data insights
    — “Use hiring data and direct experience to identify opportunities, and help turn successful approaches into repeatable ways of working, including better use of tools and AI.”
  • Highlight your ability to translate ambiguous strategic goals into actionable plans
    — “You can build a plan from an ambiguous brief.”
  • Showcase your track record of diagnosing and solving underlying talent challenges
    — “Diagnose what is holding progress back and take responsibility for improving it.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • turning talent strategy into execution
  • leading high visibility projects
Typical background
prior experience in talent management or operations

Skills & requirements

Required

Strategy ExecutionTeam LeadershipProject ManagementTalent Development

Preferred

AI Expertise

Stack & domain

Talent StrategyExecutionLeadershipTeam ManagementProject ManagementCommunicationProblem-solvingTeamworkTalent ManagementAIGlobal Team Management

About the role

Original posting from Elevenlabs via Ashby

ABOUT ELEVENLABS

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.

We have expanded from voice into three main platforms:

  • ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
  • ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
  • ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

HOW WE WORK

  • High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
  • Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
  • AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
  • Excellence everywhere: Everything we do should match the quality of our AI models.
  • Global team: We prioritize your talent, not your location.

WHAT WE OFFER

  • Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
  • Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
  • Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
  • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
  • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
  • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

ABOUT THE ROLE

We are looking for a Chief of Staff to partner with the Head of Talent in building and scaling ElevenLabs’ global Talent organization. You will help shape strategy, turn priorities into action, and lead work that requires deep talent expertise and focused execution. Your remit will span the entire Talent organization: GTM, G&A, and Technical recruiting, Talent Operations and Talent Programs. You will embed with teams where additional leadership or expertise can accelerate progress, and own high visibility projects sponsored by the Head of Talent and senior leadership across ElevenLabs.

  • Turn Talent strategy into execution. Partner with the Head of Talent to identify priorities, evaluate tradeoffs, and translate decisions into clear plans, owners, and outcomes. Bring an informed point of view on where the organization needs to invest or change, build alignment with Talent leaders and cross-functional partners, and follow through to delivery.
  • Embed where you can make the greatest difference. Step into teams or initiatives that need additional leadership, expertise, or execution capacity. Diagnose what is holding progress back and take responsibility for improving it, whether that means leading a hiring initiative, strengthening a process, or supporting a function through change. Build capability as you go, with clear ownership and a sustainable handover.
  • Lead high visibility projects from idea to outcome. Own strategic initiatives sponsored by the Head of Talent and other senior leaders, such as new sourcing experiments and targeted talent campaigns. Turn early ideas into focused experiments, lead the execution, and use evidence to decide what to scale, adapt, or stop.
  • Improve how the Talent organization works together. Partner with Talent leaders to resolve issues that cut across teams, improve decision-making, and share effective practices. Use hiring data and direct experience to identify opportunities, and help turn successful approaches into repeatable ways of working, including better use of tools and AI.

REQUIREMENTS

  • You bring deep talent expertise and have helped a global organization navigate hypergrowth at scale, including hundreds to thousands of hires annually across multiple regions and time zones. You understand what needs to evolve as hiring volume, team size, and business complexity increase.
  • You are equally comfortable shaping strategy and delivering the work yourself. You can advise an executive on a difficult tradeoff, build a plan from an ambiguous brief, and go deep into a search, process, or team to understand and solve the underlying problem.
  • You have led teams, functions, or complex talent initiatives with clear accountability for results. You can earn trust quickly, lead through influence or direct ownership, and strengthen the teams you support. You bring the judgment to know when to step in, when to coach, and when to hand ownership back.
  • You have delivered high visibility projects with senior executive stakeholders, bringing structure, pace, and sound judgment to evolving priorities. You can challenge an idea constructively, test it pragmatically, and communicate clearly about progress, results, and decisions needed.

LOCATION

This role is remote-first, so it can be executed from anywhere. Preference for candidates US-East or GMT timezones.

#LI-Remote

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Source: Elevenlabs careers (Ashby)

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