Strong fit for candidates with experience in client onboarding and video communication who are based in the Philippines and can commit to UK business hours.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Getwingapp via Lever
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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!
Client Account Manager (Beauty Industry)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Client Account Manager (Beauty Industry) to start immediately!
Duties and Responsibilities include but are not limited to:
Post-Sale Handoff: Take over the relationship immediately after the BDR closes a deal.
Client Onboarding: Manage the onboarding process into their systems and ensure a smooth transition from the sales team.
Primary Point of Contact: Handle all ongoing client communication and become the go-to person for beauty-brand founders.
Account Support: Conduct follow-ups, respond to client needs/questions, and coordinate internally to ensure deliverables are met.
Retention & Relationship Building: Maintain high client satisfaction and build long-term relationships with the brands.
Platform Management: Keep client records updated using HubSpot and Bitrix24, and help clients navigate their proprietary Retail Connect platform.
Required Tools
HubSpot
Bitrix24
Qualifications:
Must have clear articulation and strong client-facing communication (written and spoken) since they will be the face of the company to beauty-brand founders.
Confident, professional, and highly presentable on camera. Every client meeting is a video call, so strong internet is a must.
Must be able to accommodate UK business hours.
Genuine interest or knowledge in beauty, skincare, cosmetics, haircare, or fragrance.
Female is preferred, but clarified it's not strictly mandatory.
Needs to be capable of learning and navigating HubSpot, Bitrix24, and their proprietary Retail Connect platform.
Technical Requirements:
USB Headset with Noise Cancellation feature
Working Webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps cable connection
Backup Internet Service Speed: at least 10 Mbps
Benefits:
Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Holiday & Overtime Pay
Schedule: UK work hours (20 hours per week, Part-time)
Location: 100% Remote
Salary Package: Up to ₱22K/month
Please note:
- Only qualified candidates will be invited to take the assessment & scheduled for an interview.
- We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
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Source: Getwingapp careers (Lever)