Client Development Lead, Client Teams, GCS

WPP Media
London, United Kingdom
HybridCareer-pivot friendly

Who this role is best for

Best suited to candidates with senior client leadership experience working in global media transformation.

Best fit for

  • Candidates with senior client leadership experience and a background in transformation programs
    — “senior client leadership, strategy, growth, or transformation roles”
  • Individuals who can bridge strategic and operational roles across global accounts
    — “It sits at the intersection of strategy, commercial leadership, and programme delivery”
  • Candidates with a track record of embedding scalable growth models across clients
    — “Embed best practice, learning, and scalable growth models across clients”

Things to consider

  • The role requires individuals to have the right to work in the UK location
    — “Please note this is a UK based role and requires individuals to have the right to work in this location”
  • Hybrid work arrangement involves in-office presence for four days a week
    — “with teams in the office around four days a week”

How to stand out

  • Highlight experience in designing and delivering transformation initiatives across global accounts
    — “Design and deliver strategic client programmes (retention, redesign, transformation initiatives)”
  • Emphasize cross-client insight and capability development in your application
    — “cross-client insight, pattern detection, and capability development”
  • Demonstrate leadership in multi-stakeholder projects with clear examples
    — “Lead complex, multi-stakeholder growth projects and initiatives”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • drive strategic growth, retention, and transformation programmes across priority global clients
  • design and deliver strategic client programmes
Typical background
senior client leadershipstrategygrowth

Skills & requirements

Required

Commercially MindedStructuredDelivery-focusedStakeholder ManagementProgram LeadershipCollaborativePragmaticGrowth-oriented

Preferred

Experience In Senior Client LeadershipStrong Understanding Of Agency, Platform, And Networked Business ModelsAbility To Work Across Strategy, Governance, And Delivery

Stack & domain

Commercially MindedStructuredDelivery-focusedStakeholder ManagementProgramme LeadershipCollaborativePragmaticGrowth-orientedClient GrowthTransformationEnterprise Partnership

About the role

Original posting from WPP Media via Greenhouse

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

Job Title: Client Development Lead

Team: Global Growth & Transformation

Function: Client Growth (CG&O)

Location: UK (Hybrid)

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About Global Growth & Transformation

Global Growth & Transformation brings together growth, transformation, and operational excellence to shape the future of how WPP Media partners with its most important clients. The team works across global accounts and markets to define best practice, embed new ways of working, and activate the full strength of the WPP network to drive sustainable growth, stronger relationships, and long-term client value.

This is a senior, high-impact environment operating at the cutting edge of client growth, transformation, and enterprise partnership.

Role Summary and Impact

The Client Development Lead is a senior growth role responsible for driving strategic growth, retention, and transformation programmes across priority global clients. The role combines hands-on client engagement with portfolio-level governance, programme leadership, and cross-client value creation.

It sits at the intersection of strategy, commercial leadership, and programme delivery, shaping how growth is designed, governed, and activated across the client portfolio.

The role offers exposure to multiple global clients and the opportunity to influence growth at both account and enterprise level.

Working across the portfolio, the responsibilities include:

  • Lead growth planning, governance rhythms, and commercial accountability across the client portfolio  
  • Design and deliver strategic client programmes (retention, redesign, transformation initiatives)  
  • Lead complex, multi-stakeholder growth projects and initiatives  
  • Embed best practice, learning, and scalable growth models across clients  
  • Contribute to cross-client insight, pattern detection, and capability development

Skills and Experience

  • Commercially minded, structured, and delivery-focused  
  • Comfortable working at both client and portfolio level  
  • Strong stakeholder management and programme leadership capability  
  • Collaborative, pragmatic, and growth-oriented  

You are likely to bring

  • Experience in senior client leadership, strategy, growth, or transformation roles  
  • Strong understanding of agency, platform, and networked business models  
  • Ability to work across strategy, governance, and delivery  
  • Commercial mindset with strong structuring and prioritisation skills  
  • Confidence working across complex stakeholder environments  

Why This Role

A high-impact growth leadership role with exposure to global clients, senior stakeholders, and strategic transformation programmes, offering long-term development in enterprise growth and portfolio leadership.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

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Source: WPP Media careers (Greenhouse)

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