Client Engagement Director- Preferred location New York, Chicago, Midwest

Ensono
United States
RemoteCareer-pivot friendly

Who this role is best for

Aimed at mid-to-senior level sales leaders with technology expertise who can manage complex client relationships and work remotely.

Best fit for

  • Mid-to-senior sales leaders with consultative experience in technology or managed services
    — “Mid-to-senior level sales leadership experience, including accountability for enterprise client relationships”
  • Candidates who have successfully managed and closed complex sales opportunities
    — “Experience managing and closing complex sales opportunities”
  • Professionals with a background in influencing cross-functional teams without direct authority
    — “Ability to influence cross-functional teams without direct line authority”
  • Individuals with experience supporting clients across multiple lines of business
    — “Experience supporting clients with multiple lines of business”

Things to consider

  • The role may require significant travel or on-site client visits despite remote flexibility
    — “We do encourage clients to allow us to work remotely most of the time”
  • The compensation range is high, but placement depends on multiple factors including internal equity
    — “placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs”

How to stand out

  • Highlight your track record in consultative sales and client relationship management
    — “take a consultative, solution-oriented approach to identifying client challenges”
  • Showcase your ability to translate technology value into business outcomes
    — “communicate information effectively to diverse internal and external audiences, translating business and technology value clearly”
  • Emphasize experience in managed services, hosting, mainframe, and security solutions
    — “Experience with managed services, hosting, mainframe, security, and outsourcing”
  • Include examples of strategic planning contributions to client organizations
    — “Serve as a trusted IT advisor to clients and contribute to their tactical and strategic planning efforts”
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • driving strategic growth and client satisfaction
  • growing revenue and driving new opportunities
  • successful outcomes in sales and delivery lifecycle
Typical background
mid-to-senior level sales leadership experiencedemonstrable experience in consultative sales

Skills & requirements

Required

Managing Senior-level Client RelationshipsConsultative Sales ApproachProposal Development And NegotiationCross-functional CollaborationStrategic PlanningInfluencing Cross-functional Teams

Preferred

Technical Or Associate Degree In Security Management, Criminality, Business Administration, Or Related Field

Stack & domain

Client RelationshipsConsultative SalesTechnologyManaged ServicesSales ExecutionInnovative ApproachesCross-functional CollaborationProposal DevelopmentNegotiationCommercial TermsSales TrendsMarket DynamicsAccount PlanningCommunicationIT AdvisoryTactical And Strategic PlanningInfluencingSales Talent DevelopmentThought LeadershipConsultationRelationship BuildingRevenue GrowthOpportunity IdentificationSales

About the role

Original posting from Ensono

Client Engagement Director

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.

Honesty

Reliability

Curiosity

Collaboration

Passion

About the role and what you'll be doing: 

We are seeking an experienced, results-driven Client Engagement Director to drive strategic growth, client satisfaction, and long-term partnerships within an assigned portfolio of enterprise clients. In this role, you will manage senior-level client relationships, leverage cross-functional resources to address client needs, and ensure strong execution throughout the sales and delivery lifecycle.

You will take a consultative, solution-oriented approach to identifying client challenges and aligning Ensono's capabilities to deliver measurable business value. You must operate with agility, balancing proven sales execution with innovative approaches in a dynamic market.

Key responsibilities include:

·       Promote and drive strong client relationships by providing thought leadership and consultation on the alignment of client business needs to Ensono and partner products and services

·       Develop and strengthen relationships with decision makers and influencers in client organizations; grow revenue and drive new opportunities across Ensono's end-to-end portfolio

·       Lead proposal development, negotiation, and commercial terms for assigned deals. Monitor sales trends and market dynamics, incorporating insights into account planning and execution

·       Partner in a cross-functional model with Enterprise Architecture Teams, Client Success Managers, and Operational & Delivery teams to represent Ensono and ensure successful outcomes

·       Communicate information effectively to diverse internal and external audiences, translating business and technology value clearly

·       Serve as a trusted IT advisor to clients and contribute to their tactical and strategic planning efforts

·       Challenge assumptions and existing approaches to drive improved results and innovative solutions

·       Support the development and mentorship of sales talent through collaboration and knowledge sharing

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply. 

Required Qualifications:

Mid-to-senior level sales leadership experience, including accountability for enterprise client relationships

Demonstrable experience in consultative sales, preferably in technology or managed service solutions

Proven track record of achieving and exceeding sales goals

Experience managing, reporting, and forecasting sales pipelines with accuracy

Experience managing and closing complex sales opportunities

Experience supporting clients with multiple lines of business

Ability to influence cross-functional teams without direct line authority

Experience with managed services, hosting, mainframe, security, and outsourcing

Strong relationship development and networking skills

Ability to cultivate and maintain strong client relationships with senior business and IT stakeholders

Ability to consult with client executives on technology solutions from a business perspective

Ability to articulate technology and product positioning clearly and effectively

Organized, analytical, creative, and adaptive

Excellent written and verbal communication skills

Excellent teamwork capabilities

Bonus Qualifications:

Master's Degree is a plus

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. 

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:

Unlimited Paid Days Off

Three health plan options

401k with company match

Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement

Paid childbearing and paternal leave

Education Reimbursement, Student Loan Assistance or 529 College Funding

Sabbatical leave

Wellness program

Flexible work schedule

As of the date of this posting, a good faith estimate of the current pay scale for this role is $175,000 to $215,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include a role-based, sales-incentive plan, and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.

If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com.

Source: Ensono careers

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