Client Success Specialist

Getwingapp
Manila, Philippines
Hybrid

Who this role is best for

Candidates with sales or client-facing experience in staffing, recruitment, BPO, or managed services with strong communication skills will find this high-ownership, collaborative role in Manila.

Best fit for

  • Candidates with experience in staffing or recruitment who thrive in consultative sales environments
    — “Proven experience in sales, account executive, or client-facing roles (preferably in staffing, recruitment, BPO, or managed services)
  • Individuals comfortable with structured discovery and real-time client interactions
    — “Comfortable facilitating live candidate introductions and managing real-time client interactions

Things to consider

  • The role requires onsite work in Makati, which may not be feasible for remote-only candidates.
    — “Able to work onsite in Makati and collaborate closely with sales, talent acquisition, HR, and operations teams
  • The position demands a high level of organization and process ownership, which could require significant time management.
    — “Highly organized and self-directed, with the ability to own processes from preparation through administrative close

How to stand out

  • Highlight experience in consultative selling and structured discovery in your resume and interview answers.
    — “Strong ability to run structured discovery and consultative sales conversations
  • Demonstrate familiarity with CRM systems, especially HubSpot, in your application materials.
    — “Experience using CRM systems and internal collaboration tools (HubSpot is a plus)
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • convert qualified prospects into clients
  • present value proposition
  • collaborate with VP of Revenue Operations
  • manage client interactions
Typical background
sales experienceaccount executive roles

Skills & requirements

Required

SalesAccount ExecutiveClient-facing RolesStructured DiscoveryConsultative SellingCRM SystemsLive Candidate IntroductionsClient Interactions

Preferred

StaffingRecruitmentBPOManaged Services

About the role

Original posting from Getwingapp via Lever

The Client Relations Executive is responsible for managing the end-to-end client engagement process at Wing Assistant. This role focuses on converting qualified prospects into clients through structured discovery, and value presentations, while owning the full cycle from initial engagement through client readiness.

This is a high-ownership sales role that combines consultative selling with close collaboration across sales, talent, and operations teams. Success is measured by conversion rates, placement speed, and the quality of the overall client experience.

Key Responsibilities

Review client requirements and identify suitable candidates from the internal talent pool ahead of client meetings

Conduct discovery calls and present Wing Assistant’s value proposition via Google Meet

Collaborate with VP of Revenue Operations for next steps in closing deal

Required Qualifications

Proven experience in sales, account executive, or client-facing roles (preferably in staffing, recruitment, BPO, or managed services)

Strong ability to run structured discovery and consultative sales conversations

Comfortable facilitating live candidate introductions and managing real-time client interactions

Excellent verbal communication and professional presence on video calls

Highly organized and self-directed, with the ability to own processes from preparation through administrative close

Experience using CRM systems and internal collaboration tools (HubSpot is a plus)

Able to work onsite in Makati and collaborate closely with sales, talent acquisition, HR, and operations teams

Fast learner who can follow defined processes while adapting to different client situation

Source: Getwingapp careers (Lever)

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