Client Success Specialist

Getwingapp

Metro Manila

HybridCareer-pivot friendly

Who this role is best for

Geared toward consultative sales professionals comfortable with structured discovery and candidate introductions, this role emphasizes collaboration across multiple teams and requires on-site presence in Metro Manila.

Best fit for

Candidates with experience in staffing or recruitment who can manage client engagement and candidate introductions
— “Proven experience in sales, account executive, or client-facing roles (preferably in staffing, recruitment, BPO, or managed services)”
Individuals who can adapt to different client situations while maintaining structured processes
— “Fast learner who can follow defined processes while adapting to different client situation”

Things to consider

Must be available for 3 days of in-office work per week in Makati
— “Able to work onsite in Makati and collaborate closely with sales, talent acquisition, HR, and operations teams”
Requires strong video communication skills and professional presence
— “Excellent verbal communication and professional presence on video calls”

How to stand out

Highlight experience in consultative selling and client engagement in your resume and interview responses
— “This role focuses on converting qualified prospects into clients through structured discovery, and value presentations”
Showcase your ability to manage real-time client interactions and coordinate with internal teams
— “Comfortable facilitating live candidate introductions and managing real-time client interactions”
Demonstrate familiarity with CRM systems, particularly HubSpot, during the application process
— “Experience using CRM systems and internal collaboration tools (HubSpot is a plus)”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

converting prospects into clients
managing client interactions

Typical background

salesaccount executive

Skills & requirements

Required

Client EngagementDiscovery CallsValue PresentationsCRM Systems

Preferred

Live Candidate Introductions

About the role

Original posting from Getwingapp via Lever

The Client Relations Executive is responsible for managing the end-to-end client engagement process at Wing Assistant. This role focuses on converting qualified prospects into clients through structured discovery, and value presentations, while owning the full cycle from initial engagement through client readiness.
This is a high-ownership sales role that combines consultative selling with close collaboration across sales, talent, and operations teams. Success is measured by conversion rates, placement speed, and the quality of the overall client experience.
Key Responsibilities
Review client requirements and identify suitable candidates from the internal talent pool ahead of client meetings
Conduct discovery calls and present Wing Assistant’s value proposition via Google Meet
Collaborate with VP of Revenue Operations for next steps in closing deal
Required Qualifications
Proven experience in sales, account executive, or client-facing roles (preferably in staffing, recruitment, BPO, or managed services)
Strong ability to run structured discovery and consultative sales conversations
Comfortable facilitating live candidate introductions and managing real-time client interactions
Excellent verbal communication and professional presence on video calls
Highly organized and self-directed, with the ability to own processes from preparation through administrative close
Experience using CRM systems and internal collaboration tools (HubSpot is a plus)
Able to work onsite in Makati and collaborate closely with sales, talent acquisition, HR, and operations teams
Fast learner who can follow defined processes while adapting to different client situation
Compensation:
Work Setup: Hybrid - 3x Onsite, 2x Remote
Location: Salcedo Village, Makati
Team: Sales & Talent Acquisition, Wing Assistant
Reports to: VP of Revenue Operations

Source: Getwingapp careers (Lever)