Community Lead

Huntress
Australia
RemoteCareer-pivot friendly

Who this role is best for

Best suited to candidates with a background in MSP or channel industry engagement, working in cybersecurity.

Best fit for

  • Candidates with a background in MSP or channel industry engagement, working in cybersecurity
    — “5+ years of experience in community, partner, or field engagement within the MSP or broader channel industry”
  • Individuals who can manage multiple complex initiatives independently and travel frequently
    — “Ability to travel approximately 50% of the time, including international travel to the US 1-2 times per year”
  • Candidates who can build trust and influence executive-level partners in the APAC region
    — “Strong ability to present on stage, in a boardroom, virtually, and at private dinners, etc., to confidently influence executive-level partners and MSP owners”

Things to consider

  • The role demands a high level of external presence and engagement at industry events and peer groups
    — “Attend and maintain a consistent, high-value presence at APAC Industry events, Peer Groups, and external Channel communities”

How to stand out

  • Highlight experience shaping community programs and influencing company-wide initiatives for APAC partners
    — “Initiative Ownership: Own and deliver community initiatives and special projects that support APAC business priorities”
  • Showcase your ability to maintain high-value relationships with MSP owners and industry leaders
    — “Develop and maintain high-value relationships with MSP owners and influential peer group leaders and industry peers”
  • Demonstrate skills in synthesizing partner feedback and translating it into strategic opportunities for internal teams
    — “Serve as the internal voice of the APAC partner base, synthesising feedback and strategic opportunities for Product, Sales, and Marketing teams”
  • Emphasize your experience in delivering educational events on cybersecurity trends and business expansion
    — “Execute educational events, physical or virtual, as required, focusing on cybersecurity trends and business expansion for partners”
  • Demonstrate your ability to design and execute creative initiatives that drive loyalty and emotional connections
    — “Help design and execute creative initiatives that drive loyalty and foster deep emotional connections with our partner ecosystem”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • trusted relationships across the Managed Service Provider (MSP) ecosystem
  • regional community programs
  • partner insights
  • high-potential MSPs connected with the right Huntress teams
Typical background
experience in community managementstrategic planningcross-functional collaboration

Skills & requirements

Required

Community ManagementStrategic PlanningCross-functional CollaborationPartner ManagementSales EnablementMarket AnalysisEvent Planning

Preferred

CybersecurityEnterprise SoftwareChannel MarketingSales OperationsCustomer Success

Stack & domain

CybersecurityAIMachine LearningScripted Hardware DesignVerificationDesign-space Exploration FlowsLeadershipCommunicationCollaborationProblem-solvingCybercrimeEnterprise CybersecuritySecurity Operations CenterSOC

About the role

Original posting from Huntress via Greenhouse

What We Do:

Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.

Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.

Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.

Reports to: Senior Manager, Community

Location: Remote Australia

What We Do:

Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.

Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.

Huntress now secures more than 5M+ endpoints and 15M+ identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.

What You’ll Do: 

The Community Lead, APAC builds trusted relationships across the Managed Service Provider (MSP) ecosystem and helps Huntress grow its presence across the region. You will help shape and deliver regional community programs, educate partners, surface partner insights, and connect high-potential MSPs with the right Huntress teams. 

Responsibilities:  

Strategic Leadership

Initiative Ownership: Own and deliver community initiatives and special projects that support APAC business priorities

Cross-Functional Alignment: Collaborate with Account Executives, Account Management, Marketing, SDR, and Partner Success teams to identify strategic partners and influence company-wide programs to ensure they align with the needs of APAC MSPs

Internal Advocacy: Serve as the internal voice of the APAC partner base, synthesising feedback and strategic opportunities for Product, Sales, and Marketing teams

Individual Contributor (IC) Community Functions

High-Touch Presence: Attend and maintain a consistent, high-value presence at APAC Industry events, Peer Groups, and external Channel communities

Revenue Generation: Help ensure high-value prospect accounts are engaged with Huntress and brought into the sales cycle to support the revenue team

Education & Content: Execute educational events, physical or virtual, as required, focusing on cybersecurity trends and business expansion for partners

Partner Liaison: Develop and maintain high-value relationships with MSP owners and influential peer group leaders and industry peers, ensuring they view Huntress as a strategic partner

Surprise & Delight: Help design and execute creative initiatives that drive loyalty and foster deep emotional connections with our partner ecosystem

What You Bring To The Team:  

Experience: 5+ years of experience in community, partner, or field engagement within the MSP or broader channel industry

Public Presence: Strong ability to present on stage, in a boardroom, virtually, and at private dinners, etc., to confidently influence executive-level partners and MSP owners

Domain Expertise: Understanding of the MSP/Channel business model and the cybersecurity landscape

Autonomy & Project Management: Exceptional time and project management skills; with the ability to prioritize and deliver multiple complex initiatives independently

Travel: Ability to travel approximately 50% of the time, including international travel to the US 1-2 times per year

What We Offer: 

Fully remote work

At least one annual trip to the US for Summer Summit, with additional local events in Australia!

New starter home office set up reimbursement ($800 AUD)

12 weeks paid parental leave for both primary and secondary carers

Monthly digital allowance for personal phone and internet costs ($185 AUD)

Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)

Subsidised private health insurance through our preferred provider

Stock options for all full-time employees

Access to the BetterUp platform for coaching, personal, and professional growth

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. 

People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.

We do discriminate against hackers who try to exploit businesses of all sizes.

Accommodations:

If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.

Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. 

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.  

We do discriminate against hackers who try to exploit businesses of all sizes.

Accommodations: 

If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. 

Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.

#BI-Remote 

Source: Huntress careers (Greenhouse)

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