Aimed at mid-level event professionals with supervisory experience who thrive in immersive, high-impact environments.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Convene Hospitality Group via Greenhouse
Conference & Events Manager- NEW OPENING LIVE EVENTS!
About Convene Rathbone
Located in the heart of London’s iconic West End, Convene Rathbone is set to open in Spring 2027 as one of the city’s most anticipated new Meetings & Events destinations. The 54,000-square-foot venue at One Rathbone Square will combine Convene’s signature hospitality with industry-leading production capabilities to create a new standard for experiential events. Purpose-built for immersive experiences, the venue will support everything from high-profile conferences and brand showcases to luxury receptions and bespoke gatherings, bringing together advanced production technology with exceptional event delivery and meaningful human connection.
As a member of our opening team, you will play a key role in shaping the culture, guest experience, and long-term success of one of London’s most exciting new event venues!
We’re seeking our Conference & Events Manager to join our Operations team. The Conference & Events Manager will report directly to the Venue Manager.
Please note: The candidate must currently reside in the UK and be able to work in the UK without sponsorship.
We’re Here For You:
Health and Wellness
Private medical insurance
Subsidised eye care
Subsidised fitness membership
Employee Assistance Program: well-being support and personal advice programme
Time Off and Work-Life Balance
25 days annual leave plus bank holidays, and company sick pay
An extra day's holiday for your birthday!
Financial Support and Benefits
Bonus scheme
Interest-free loan for rail season tickets & further education
Subsidised bicycle purchase through Cycle to Work scheme
Professional Development and Recognition
Continuous professional and personal development support
Employee recognition and reward programs to mark achievements and milestones
Community and Impact
Opportunities to volunteer, donate, and participate in community give-back initiatives
The opportunity to have a significant impact on your team and the business in the work that you do
What You’ll Do:
The Conference and Events Manager is responsible for ensuring the success of all programs while maintaining a profitable operation and high-quality products and service levels. The Conference and Events Manager is expected to share ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
Supervise and set up the culinary service quickly and efficiently for participants and ensure that it follows The Program Execution Order
Supervise the service team and support staff including setup, utilities, maintenance, and security
Coordinate culinary service between the culinary team and service team
Keep culinary informed of accurate counts
Review menu/service with production and culinary teams
Enforce all rules and regulations and ability to carry out all safety and emergency programs
Monitor all beverage consumption
Follow all health and safety regulations and ensure sanitation and cleanliness of service areas
What We Look For:
Minimum of 2 or more years of progressive experience in a conference center or a related field
Previous supervisory responsibility preferred
Strong knowledge of service standards, and different service types
Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations
Be involved in and/or conduct ongoing training of service specialists to maintain standards of service
Manage opening and/or closing inspection duties
Maintain service cleanliness in front and back of the site
Ensure positive overall client satisfaction
Ability to interact with guests and/or associates in a courteous, empathetic, and discreet manner
Adhere to basic hygiene procedures and grooming standards
Flexible and long hours sometimes required
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
Who We Are:
Convene Hospitality Grop (CHG) is a global lifestyle hospitality company that designs and operates premium meeting, event, and flexible office spaces. We are the largest single provider of dedicated meeting and event venues in the U.S. and U.K. with a network of 38 locations across nine cities; the Convene portfolio of brands includes etc.venues, Club 75, and the “by Convene” label for bespoke locations in partnership with other organizations. With a combined 44 years of experience, Convene brands bring hospitality and lifestyle into traditional commercial real estate assets, partnering with the industry’s top landlords to deliver increased building value while also creating premium experiences for tenants. The company counts Ares and RXR Realty among its investors, and has been named one of America’s 100 Most Promising Companies by Forbes and a Best Workplace by Inc. magazine, Fortune magazine, and Built In. Learn more at https://convene.com/.