Configuration Analyst II (Service Transition) – SIPR Change Manager

Cwsc
Lackland AFB, TX
On-site

Who this role is best for

Best suited to candidates with technical expertise in configuration management and change control working in DoD network operations.

Best fit for

  • Candidates with experience in DoD network operations and change control processes
    — “In support of Network/Cyberspace Operations mission, perform Service Transition Coordination.”
  • Individuals who can manage high-visibility change requests and incidents efficiently
    — “Processing, reviewing, categorizing, documenting and working with stakeholders to ensure high visibility Change Requests and Incidents are approved/routed through the system in a timely manner”
  • Professionals with strong communication and coordination skills for cross-functional teams
    — “Coordinates with customers and manufacturers to determine a process for change reporting.”

Things to consider

  • Requires active Top Secret clearance with SCI eligibility, a non-trivial requirement for candidates
    — “Active Top Secret Clearance with SCI eligibility”
  • The role may involve extended hours or work beyond standard day shifts due to mission requirements
    — “Day Shift. This is a 24/7/365 mission and extended hours/days may be required.”

How to stand out

  • Highlight your ability to manage complex change processes and ensure compliance with CM procedures
    — “Reviews released engineering change data and changes documenting activities to ensure adherence to configuration management procedures and policies.”
  • Emphasize your experience in coordinating with operators and stakeholders for incident resolution
    — “Coordinate and facilitate effective accomplishment of change and incident management among AFIN operators.”
  • Showcase relevant certifications such as Security+ or ITIL v4 Foundation in your resume and interviews
    — “Required: IAT II = Security+, CySA+, CCNA - Security, GICSP, GSEC, SSCP or higher”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • effective accomplishment of change and incident management
  • high visibility Change Requests and Incidents
Typical background
2-4 years of related experienceITIL v4 Foundation

Skills & requirements

Required

Configuration ManagementChange ManagementIncident ManagementStakeholder CoordinationDocumentation

Preferred

ITIL V4 SpecialistITIL V4 Strategist

Stack & domain

Security+Cysa+CCNA - SecurityGicspGSECSSCP

About the role

Original posting from Cwsc via Lever

Job Description

In support of Network/Cyberspace Operations mission, perform Service Transition Coordination. 

  • Analyzes changes of product design to determine the effect on the product design and function and determines and prepares documentation necessary for change. 
  • Coordinates with customers and manufacturers to determine a process for change reporting. 
  • Reviews released engineering change data and changes documenting activities to ensure adherence to configuration management procedures and policies.  

Key Tasks & Responsibilities:

  • Coordinate and facilitate effective accomplishment of change and incident management among AFIN operators.

This task includes: 

  • Receiving calls from AFIN operators to coordinate change process and incident resolution  
  • Processing, reviewing, categorizing, documenting and working with stakeholders to ensure high visibility Change Requests and Incidents are approved/routed through the system in a timely manner 

Education & Experience:

  • Requires a bachelor's degree, and 2 - 4 years of related experience 

Certifications:

  • Required: IAT II = Security+, CySA+, CCNA - Security, GICSP, GSEC, SSCP or higher
  • ITIL v4 Foundation
  • Desired: ITIL v4 Specialist – Create, Deliver, Support and/or ITIL v4 Strategist – Direct, Plan, and Improve 

Security Clearance:

  • Active Top Secret Clearance with SCI eligibility

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.):

  • Day Shift.  This is a 24/7/365 mission and extended hours/days may be required.

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@cwsc.com

Source: Cwsc careers (Lever)

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