Construction Quality Manager, CSA

ARCO Companies
Terre Haute, IN
On-siteCareer-pivot friendly

Who this role is best for

Candidates with commercial construction experience and a focus on documentation will find this onsite role with a strong emphasis on quality management and collaboration across project teams.

Best fit for

  • Candidates with commercial construction experience and a track record of managing quality documentation
    — “Experience in project quality assurance, quality control, field quality, construction inspection, or a related role on commercial construction projects.”
  • Individuals who thrive in collaborative environments with project leadership and trade partners
    — “Serve as the onsite point of contact for quality matters involving the owner, construction manager, design team, subcontractors, and trade partners.”

Things to consider

  • This role demands full-time onsite presence for the duration of the project assignment
    — “Ability and willingness to work full-time onsite for the duration of the project assignment.”
  • Candidates must be prepared to manage multiple quality interfaces and documentation systems
    — “Own project quality checklists, inspection and test plans, photo logs, and supporting records.”

How to stand out

  • Highlight your experience in translating company-level quality plans into actionable project-specific procedures
    — “Translate the company QMP into project-specific procedures, inspection requirements, and documentation standards.”
  • Emphasize your ability to coordinate with third-party agencies and specialty consultants
    — “Coordinate third-party inspections, testing agencies, and specialty consultants.”
  • Showcase your skills in maintaining accurate and timely quality documentation in digital systems
    — “Maintain accurate, complete, and timely quality documentation in the project’s digital systems.”
  • Demonstrate experience in identifying and resolving nonconforming work and systemic quality issues
    — “Escalate recurring or systemic quality issues to the Regional Quality Manager.”
  • Position yourself as a proactive communicator with clear expectations for field teams and partners
    — “Communicate quality expectations clearly to field teams and subcontractors.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Implementing quality management plans
  • Driving nonconformance resolution
Typical background
Construction Quality ManagementProject Management

Skills & requirements

Required

Quality ManagementInspectionNonconformance ManagementDocumentationStakeholder Coordination

Preferred

Project ManagementRisk Management

Stack & domain

Quality ManagementInspectionTestingDocumentationNonconformance ManagementDeficiency ManagementCloseoutStakeholder CoordinationProject MeetingsQuality WalksInspectionsCoordination SessionsCommunicationPunch-list CompletionFinal InspectionsWarrantiesAs-builtsCloseout DeliverablesMEP Quality InterfacesThird-party InspectionsTesting AgenciesSpecialty ConsultantsApproved DrawingsSpecificationsSubmittalsCodesProject RequirementsQuality RisksCorrective ActionsProject LeadershipProject-specific ProceduresInspection RequirementsDocumentation StandardsQuality Hold PointsNCR ResolutionSubcontractorsTrade PartnersDesign TeamsField VerificationProject PerformanceClient SatisfactionLong-term SuccessProject TeamsPreconstructionTurnoverWork ExecutionDocumentation MaintenanceQuality ExpectationsProject PartnersTeamworkProblem-solvingCustomer ServiceData AnalysisQuality AssuranceRoot-cause AnalysisOperational ExcellenceAi-assisted EngineeringConstruction

About the role

Original posting from ARCO Companies via Greenhouse

About You:

Are you passionate about quality and precision in construction projects? Do you thrive on ensuring compliance with rigorous standards while managing timelines and budgets? If the answer is, “Yes!” then we have an opportunity that will impress you. Who are we? We are ARCO, a Family of Construction Companies.

ARCO/Murray National Construction is currently seeking an experienced Construction Quality Manager, CSA to join our Mission Critical team in Terre Haute, IN. The Construction Quality Manager will serve as the onsite quality lead for an ARCO project and will be responsible for implementing the Project-Specific Quality Management Plan (PSQMP), derived from ARCO’s company Quality Management Plan (QMP). At ARCO, every associate is empowered to drive their success. Quality Managers at ARCO play a key role in supporting project teams from preconstruction through turnover, helping ensure work is executed right the first time, documentation is maintained, and quality expectations are upheld in the field and across project partners. Each Quality Manager has the opportunity to make a meaningful impact on project performance, client satisfaction, and the long-term success of our work.

A Day in the Life:

Quality Management and Inspection

Implement and maintain the PSQMP for assigned CSA scopes.

Translate the company QMP into project-specific procedures, inspection requirements, and documentation standards.

Plan and execute inspections, testing activities, and quality hold points.

Coordinate third-party inspections, testing agencies, and specialty consultants.

Verify that work conforms to approved drawings, specifications, submittals, codes, and project requirements.

Identify quality risks early and communicate recommended corrective actions to project leadership.

Coordinate MEP quality interfaces without owning MEP installation quality or commissioning activities.

Nonconformance and Deficiency Management

Identify, document, and track nonconforming work, deficiencies, punch-list items, and corrective actions.

Drive NCR resolution with subcontractors, trade partners, design teams, and project leadership.

Confirm corrective actions are completed, properly documented, and verified in the field.

Escalate recurring or systemic quality issues to the Regional Quality Manager.

Support root-cause analysis and preventive-action planning to reduce repeat issues.

Documentation and Closeout

Own project quality checklists, inspection and test plans, photo logs, and supporting records.

Maintain accurate, complete, and timely quality documentation in the project’s digital systems.

Compile quality evidence needed for pay applications, milestone approvals, turnover, and closeout.

Review documentation for consistency, traceability, and compliance with project requirements.

Support punch-list completion, final inspections, warranties, as-builts, and other closeout deliverables.

Stakeholder Coordination

Serve as the onsite point of contact for quality matters involving the owner, construction manager, design team, subcontractors, and trade partners.

Participate in project meetings, quality walks, inspections, and coordination sessions.

Communicate quality expectations clearly to field teams and subcontractors.

Provide regular updates on open deficiencies, inspection status, NCRs, risks, and closeout readiness.

Partner with the Superintendent, Project Manager, Regional Quality Manager, and field leadership to support successful project delivery.

Necessary Qualifications:

Experience in project quality assurance, quality control, field quality, construction inspection, or a related role on commercial construction projects.

Experience working with Quality Management Plans, Project-Specific Quality Management Plans, inspection programs, inspection and test plans, and quality documentation.

Ability and willingness to work full-time onsite for the duration of the project assignment.

Strong understanding of CSA construction scopes, including civil/site work, structural work, building envelope, shell, and architectural finishes.

Clear and professional written and verbal communication skills.

Strong attention to detail and ability to maintain accurate project documentation.

Comfortable using digital project-management, quality-management, and document-control tools.

Ability to obtain required site badging and meet project access requirements.

What We Can Offer You:

We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.

Industry-leading performance-based bonus program

Employee Stock Ownership Plan (ESOP)

Traditional and Roth 401k

Company supported relocation

Tuition reimbursement for associates

Scholarship for associates’ children up to $28,000 per child

1-month paid sabbatical after every five years of employment, plus $5,000 for travel

1-week paid volunteer leave each year

100% charitable match

Medical, dental, and vision insurance coverage

Paid parental leave

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment.

From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services.

MAKE YOUR MOVE

We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 7,500 design-build projects nationwide. We ranked #9 on ENR’s Design-Build Firms list and #34 on ENR's Top 400 Contractors list of 2026. Most importantly, our clients like us, trust us, and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person who can make a difference at ARCO? If the answer is “Yes!” we look forward to meeting you.

ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO’s Human Resources team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers. Agencies must have a fully executed vendor agreement in place as well as written approval to submit candidates from an ARCO TA Manager for a specific position before submitting candidates.

LEGAL DISCLAIMER

EOE, including disability/vets

Source: ARCO Companies careers (Greenhouse)

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