Consumer Growth, Strategy Manager

Deliveroo
Milan, Italy
On-site

Who this role is best for

Candidates with cross-functional experience in tech or consumer businesses and a strong grasp of market strategy will find this growth-focused role in Italy appealing.

Best fit for

  • Candidates with 5–10 years of experience in strategy, consulting, or growth roles within tech or consumer businesses
    — “5–10 years in strategy, consulting, business operations or a growth-related role in a tech or consumer business”
  • Individuals who thrive in cross-functional environments and have experience managing complex projects
    — “Programme-manage growth plans and support the local team to deliver them, including ad-hoc cross-functional projects”

Things to consider

  • The role requires fluency in both Italian and English, which may limit candidates not comfortable in both languages
    — “Fluent in Italian, the working language of the local business, and English the working language of DoorDash group”
  • The role is likely to involve direct interaction with the General Manager, requiring strong interpersonal and influence skills
    — “You’ll work directly with Italy’s General Manager, defining priority cities, building the playbooks to win”

How to stand out

  • Highlight your ability to derive consumer insights and translate them into actionable product strategies
    — “Understand the behaviours and needs of Italian consumers, and use that to influence the Product roadmaps”
  • Emphasize your track record in programme-managing cross-functional projects and achieving topline goals
    — “Programme-manage growth plans and support the local team to deliver them”
  • Demonstrate strong collaboration with departments such as Product, Marketing, and Analytics in your past roles
    — “You’ll partner closely with Product, Marketing, Commercial, Analytics, and Finance”
  • Showcase your ability to work with incomplete data sets and still deliver structured insights
    — “Strong problem-solving and analytical skills, with the ability to work from incomplete data sets”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • defining priority cities
  • formulating growth plans
  • programme managing growth plans
Typical background
strategy, consulting, business operations

Skills & requirements

Required

Strategy DevelopmentMarket AnalysisCross-functional CollaborationPerformance ManagementExecution Planning

Preferred

Marketplace ExperienceConsumer TechFood Delivery

Stack & domain

StrategyMarket AnalysisProduct RoadmapsPerformance ManagementExecutionCommunicationProblem-solvingTeamworkAdaptabilityAttention To DetailConsumer TechMarketplacesFood Delivery

About the role

Original posting from Deliveroo via Greenhouse

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

We’re hiring a new member to Consumer Strategy & Operations to develop and execute winning growth strategies in Italy. You’ll be part of the Market Growth team within EMEA Consumer Strategy & Operations (S&O), the function responsible for regional growth strategy and accountable for the topline targets. In this role, you’ll work directly with Italy’s General Manager, defining priority cities, building the playbooks to win and programme managing the delivery with the local management team.

You’ll partner closely with Product, Marketing, Commercial, Analytics, and Finance. This is a cross-functional role requiring strong analytical thinking, structured communication, and sound commercial judgment.

What you’ll be doing

Strategy & Insight

Be the GM’s growth partner: help define priority cities, and formulate plans to grow in those cities

Understand the behaviours and needs of Italian consumers, and use that to influence the Product roadmaps across pricing, Plus, and the core user experience

Carry learnings from EMEA and the US into the market

Performance & Planning

Co-own Italy’s consumer growth metrics, ensuring we hit the topline. Partner with Analytics to diagnose performance drivers and develop corrective action plans where needed

Support the GM in annual and quarterly planning: help define the strategy, set the goals, run the workshops, and co-own the output documents with F&S

Execution & Delivery

Programme-manage growth plans and support the local team to deliver them, including ad-hoc cross-functional projects

Develop structured execution plans and drive alignment across stakeholders to ensure delivery

Our humble expectations

Fluent in Italian, the working language of the local business, and English the working language of DoorDash group; both written and spoken

5–10 years in strategy, consulting, business operations or a growth-related role in a tech or consumer business

Strong problem-solving and analytical skills, with the ability to work from incomplete data sets

Clear, concise communication skills, both written and verbal, with the ability to influence across teams and up to GM level

Demonstrated ability to drive structure, clarity and progress in complex, cross-functional environments

High personal ownership and bias for action, while knowing when to escalate or seek alignment

Collaborative mindset, able to work across a diverse set of teams and perspectives

(Bonus) Experience in marketplaces, consumer tech, food delivery, multi-market ops, or the Italian market

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. 

The salary listed is the annual salary range for this position. 

To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!

The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.

This position is not eligible for consideration for an equity/RSU grant.

Pay Range:€56.800—€90.000 EURDiversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.

Source: Deliveroo careers (Greenhouse)

Similar roles