Contracting Operations Specialist

Stripe
Bengaluru, India
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for process-driven professionals with legal or procurement experience who can manage cross-functional collaboration and build operational frameworks.

Best fit for

  • Candidates with legal or procurement experience who thrive in building structured processes and systems
    — “drive agreements efficiently via appropriate channels, bringing structure to the overall contracting process”
  • Individuals who can navigate complex commercial and legal language with analytical precision
    — “Ability to understand commercial and legal language commonly used within commercial contracts”
  • Professionals with a background in contract lifecycle management and a track record of cross-functional collaboration
    — “Demonstrated experience partnering with cross-functional stakeholders”

Things to consider

  • The role demands a high level of autonomy and decision-making in a fast-evolving environment
    — “Ability to work independently, analyze problems, and make complex investigatory decisions”
  • Candidates must be comfortable with systems like Agiloft and data analysis for process improvement
    — “Manage pre-assigned engagements within our Contract Lifecycle Management system (Agiloft)”

How to stand out

  • Highlight experience in streamlining contract processes and reducing friction in stakeholder interactions
    — “reduces friction for business leaders, works in partnership with TPRM and Legal to minimize risk”
  • Emphasize your ability to analyze contracts and identify risk or inefficiency points
    — “strong attention to detail, rigorous decision-making process”
  • Showcase your history of driving process improvements through data analysis and reporting
    — “Analyze internal data to drive operational performance and pull reporting from Agiloft”
  • Demonstrate your capability to manage end-to-end contract lifecycle management with proven examples
    — “Be responsible for end-to-end contract lifecycle management”
  • Position yourself as a proactive builder with a focus on automation and infrastructure solutions
    — “passion for creating new systems and solving problems via infrastructure and automation”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • improved supplier contracting process
  • reduced friction for business leaders
Typical background
procurementcontract management

Skills & requirements

Required

Contract ManagementProcurementSupplier ManagementContract Lifecycle Management

Preferred

Legal KnowledgeRisk Management

Stack & domain

Contract ManagementLegal ReviewCommercial NegotiationsCustomer ServiceContract Lifecycle ManagementCommercial And Legal LanguageData AnalysisProblem-solvingProject ManagementTeam CollaborationCommunicationTeamworkAttention To DetailLeadershipAdaptabilityCreativityProactivitySelf-disciplineDiligenceFinanceLegalProcurementTechnology

About the role

Original posting from Stripe

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Procurement team provides services to the businesses that are the backbone for Stripe. Stripe's newly revamped broader Procurement organization consists of Third Party Risk, Strategic Sourcing, Supplier Deal Management, Procurement Enablement, AP and T&E.

To facilitate supplier deals with Strategic Sourcing and the business, we created a new Supplier Deal Management (SDM) team in 2022.

This instrumental function builds an efficient supplier contracting process, reduces friction for business leaders, works in partnership with TPRM and Legal to minimize risk, and increases the velocity at which Stripe can engage key suppliers.

SDM's mission is to drive agreements efficiently via appropriate channels, bringing structure to the overall contracting process in partnership with stakeholders while providing a customized and guided user experience and effectively managing value and risk for Stripe.

What you'll do

We're looking for a Supplier Deal Management Specialist to join our growing team. This individual will help us improve the user experience by processing and reviewing supplier contracting requests according to the following steps:

Intake FAQ—Answer initial questions and educate DRIs on the overall risk assessment and supplier contracting process

Contract Preparation—Conduct initial review of contractual terms (or assemble appropriate Stripe templates) and prepare agreements for legal review according to defined guidelines

Partner with the business on commercial negotiations where applicable

Customer Service—Provide a DRI first, guided experience for all transactions

Keep a close eye on productivity and communication with DRIs using our Zip procurement tool

The individual will also conduct ad hoc tasks relating to contracts as applicable—such as lookups, research for stakeholders and other procurement teams, and systems reconciliation.

Responsibilities

  • Engage internal stakeholders (e.g., Legal, Sourcing, Third Party Risk, and Stripe Buyers and Business leaders) to prepare and drive contracts efficiently through the various stages of the third-party engagements process
  • Partner with internal teams such as Finance, Legal, Security, and Sourcing to improve the collaboration between contracting and other functions, reducing risk for Stripe and improving visibility into our processes
  • Utilize templates and fallback positions • Manage pre-assigned engagements within our Contract Lifecycle Management system (Agiloft)
  • Be responsible for end-to-end contract lifecycle management
  • Ability to understand commercial and legal language commonly used within commercial contracts, demonstrable ease with contractual language, strong attention to detail
  • Partner with respective business contacts to solve user inquiries related to contracting and, if needed, troubleshoot as well
  • Analyze our processes and instigate changes to help scale our operations and improve user experience
  • Analyze internal data to drive operational performance and pull reporting from Agiloft to drive improvements
  • Work closely with other Stripe teams to assist with internal and external ad hoc requests
  • Be a part of building a brand-new team and operational culture for Stripe

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 4–5 years of relevant experience in formulating and reviewing end-to-end contract lifecycle management with a degree in Law or a relevant field
  • Excellent communication and organizational skills, both written and verbal, with the ability to represent Stripe effectively by interfacing with and influencing experienced business leaders
  • Excellent problem-solving skills and demonstrated ability to work independently, analyze problems, and make complex investigatory decisions
  • Ability to earn trust quickly and drive value for a critical function involving multiple stakeholders with the ability to stand behind opinions with sound reasoning
  • An operationally focused mindset, with a laser focus on efficiency and continuous improvement
  • Meticulous attention to detail coupled with a rigorous decision-making process
  • Strong knowledge of Google Workspace tools, MS Office products, and experience working with and analyzing contracts
  • Independently analyze and evaluate information from various data sources to determine a course of action
  • Demonstrated experience partnering with cross-functional stakeholders
  • Demonstrated history of taking on various types of challenging projects and producing results
  • Solution-oriented mindset with enthusiasm for establishing best practices
  • Self-disciplined, diligent, proactive, and detail-oriented

Preferred qualifications

  • Knowledge of the fintech industry
  • The ability to be flexible and comfortable with changing requirements
  • A builder's mindset and a willingness to question assumptions and conventional wisdom
  • A passion for creating new systems and solving problems via infrastructure and automation

Source: Stripe careers

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