Contracting Operations Specialist

Stripe
Bengaluru, India
On-siteCareer-pivot friendly

Who this role is best for

Geared toward mid-level professionals comfortable with end-to-end contract lifecycle management and cross-functional collaboration.

Best fit for

  • Mid-level professionals with 4–5 years of contract lifecycle management experience and a legal or relevant degree
    — “4–5 years of relevant experience in formulating and reviewing end-to-end contract lifecycle management with a degree in Law or a relevant field
  • Candidates who thrive in a collaborative environment and have experience working with Legal and Sourcing teams
    — “Engage internal stakeholders (e.g., Legal, Sourcing, Third Party Risk, and Stripe Buyers and Business leaders) to prepare and drive contracts efficiently
  • Individuals with a process-oriented mindset and a track record of implementing best practices and automation
    — “A passion for creating new systems and solving problems via infrastructure and automation

Things to consider

  • The role demands a high level of independence and problem-solving, with minimal oversight
    — “Ability to work independently, analyze problems, and make complex investigatory decisions
  • Attention to detail and rigor in decision-making are non-negotiable traits for success
    — “Meticulous attention to detail coupled with a rigorous decision-making process

How to stand out

  • Highlight experience with contract lifecycle management systems like Agiloft in your resume and interviews
    — “Manage pre-assigned engagements within our Contract Lifecycle Management system (Agiloft)
  • Emphasize your ability to translate complex legal and commercial language into clear processes
    — “Ability to understand commercial and legal language commonly used within commercial contracts
  • Showcase your history of driving improvements through process analysis and data reporting
    — “Analyze internal data to drive operational performance and pull reporting from Agiloft to drive improvements
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • efficient supplier contracting process
  • reduce risk for Stripe
Typical background
procurementcontract management

Skills & requirements

Required

Contract Lifecycle ManagementLegal ReviewCommercial NegotiationsContract PreparationRisk Assessment

Preferred

Procurement Tool UsageData Analysis

Stack & domain

SQLCommunicationLeadershipProcurementContracting

About the role

Original posting from Stripe

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Procurement team provides services to the businesses that are the backbone for Stripe. Stripe's newly revamped broader Procurement organization consists of Third Party Risk, Strategic Sourcing, Supplier Deal Management, Procurement Enablement, AP and T&E.

To facilitate supplier deals with Strategic Sourcing and the business, we created a new Supplier Deal Management (SDM) team in 2022.

This instrumental function builds an efficient supplier contracting process, reduces friction for business leaders, works in partnership with TPRM and Legal to minimize risk, and increases the velocity at which Stripe can engage key suppliers.

SDM's mission is to drive agreements efficiently via appropriate channels, bringing structure to the overall contracting process in partnership with stakeholders while providing a customized and guided user experience and effectively managing value and risk for Stripe.

What you'll do

We're looking for a Supplier Deal Management Specialist to join our growing team. This individual will help us improve the user experience by processing and reviewing supplier contracting requests according to the following steps:

Intake FAQ—Answer initial questions and educate DRIs on the overall risk assessment and supplier contracting process

Contract Preparation—Conduct initial review of contractual terms (or assemble appropriate Stripe templates) and prepare agreements for legal review according to defined guidelines

Partner with the business on commercial negotiations where applicable

Customer Service—Provide a DRI first, guided experience for all transactions

Keep a close eye on productivity and communication with DRIs using our Zip procurement tool

The individual will also conduct ad hoc tasks relating to contracts as applicable—such as lookups, research for stakeholders and other procurement teams, and systems reconciliation.

Responsibilities

  • Engage internal stakeholders (e.g., Legal, Sourcing, Third Party Risk, and Stripe Buyers and Business leaders) to prepare and drive contracts efficiently through the various stages of the third-party engagements process
  • Partner with internal teams such as Finance, Legal, Security, and Sourcing to improve the collaboration between contracting and other functions, reducing risk for Stripe and improving visibility into our processes
  • Utilize templates and fallback positions • Manage pre-assigned engagements within our Contract Lifecycle Management system (Agiloft)
  • Be responsible for end-to-end contract lifecycle management
  • Ability to understand commercial and legal language commonly used within commercial contracts, demonstrable ease with contractual language, strong attention to detail
  • Partner with respective business contacts to solve user inquiries related to contracting and, if needed, troubleshoot as well
  • Analyze our processes and instigate changes to help scale our operations and improve user experience
  • Analyze internal data to drive operational performance and pull reporting from Agiloft to drive improvements
  • Work closely with other Stripe teams to assist with internal and external ad hoc requests
  • Be a part of building a brand-new team and operational culture for Stripe

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 4–5 years of relevant experience in formulating and reviewing end-to-end contract lifecycle management with a degree in Law or a relevant field
  • Excellent communication and organizational skills, both written and verbal, with the ability to represent Stripe effectively by interfacing with and influencing experienced business leaders
  • Excellent problem-solving skills and demonstrated ability to work independently, analyze problems, and make complex investigatory decisions
  • Ability to earn trust quickly and drive value for a critical function involving multiple stakeholders with the ability to stand behind opinions with sound reasoning
  • An operationally focused mindset, with a laser focus on efficiency and continuous improvement
  • Meticulous attention to detail coupled with a rigorous decision-making process
  • Strong knowledge of Google Workspace tools, MS Office products, and experience working with and analyzing contracts
  • Independently analyze and evaluate information from various data sources to determine a course of action
  • Demonstrated experience partnering with cross-functional stakeholders
  • Demonstrated history of taking on various types of challenging projects and producing results
  • Solution-oriented mindset with enthusiasm for establishing best practices
  • Self-disciplined, diligent, proactive, and detail-oriented

Preferred qualifications

  • Knowledge of the fintech industry
  • The ability to be flexible and comfortable with changing requirements
  • A builder's mindset and a willingness to question assumptions and conventional wisdom
  • A passion for creating new systems and solving problems via infrastructure and automation

Source: Stripe careers

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