Control Manager Vice President

JPMorgan Chase
Columbus, OH

Who this role is best for

Aimed at mid-to-senior level risk professionals who lead control frameworks and cross-functional initiatives.

Best fit for

  • Candidates with 7+ years in financial services and a track record in control framework development
    — “7+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.”
  • Individuals skilled in influencing stakeholders and driving risk-based decisions in complex environments
    — “Makes independent risk-based decisions in complex situations, develops and improves escalation procedures and control frameworks, advises stakeholders across Legal, Compliances, Audit, and Risk with deep regulatory knowledge”
  • Professionals with strong analytical and decision-making skills who can synthesize data into actionable insights
    — “Conducts sophisticated analysis in complex and ambiguous situations, synthesizes data to uncover root causes and risks”

Things to consider

  • The role demands a high level of regulatory knowledge and cross-functional collaboration across multiple departments.
    — “advises stakeholders across Legal, Compliances, Audit, and Risk with deep regulatory knowledge”
  • Candidates should be prepared to manage complex stakeholder relationships and navigate competing interests.
    — “navigates competing interests to drive mutual outcomes”

How to stand out

  • Highlight experience in implementing risk control frameworks and leading cross-functional projects.
    — “Spearhead the design and execution of forward-thinking control strategies to proactively identify and neutralize compliance and operational risks”
  • Demonstrate expertise in data analytics and automation by showcasing relevant project outcomes.
    — “Harness advanced data analytics, automation, and technology to decode business needs, anticipate trends, and deliver solutions that elevate the control environment”
  • Emphasize leadership in anti-fraud and cybersecurity initiatives, particularly in financial services.
    — “Lead anti-fraud and cybersecurity initiatives to ensure operations are fortified and agile against emerging threats”
  • Showcase ability to synthesize complex discussions into actionable insights for diverse stakeholders.
    — “synthesizes complex discussions into actionable insights for diverse stakeholders”
  • Demonstrate structured knowledge transfer and lessons learned implementation in past roles.
    — “Leads structured knowledge transfer for complex projects, establishes repositories and communities to prevent repeated mistakes”
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • control framework
  • risk assessment
  • control issue detection
  • root cause analysis
  • remediation
Typical background
7+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management

Skills & requirements

Required

ComplianceRisk ManagementData AnalyticsAutomationTechnologyAnti-fraudCybersecurityTeam LeadershipStakeholder ManagementCommunicationPresentationAnalytical ThinkingDecision Making

Preferred

Change ManagementInfluenceInternal Stakeholder Management

Stack & domain

Risk ManagementComplianceData AnalyticsAutomationTechnologyAnti-fraudCybersecurityTeam LeadershipInfluenceStakeholder ManagementCommunicationPresentationTeamworkKnowledge SharingFinancial ServicesOperational Risk Management

About the role

Original posting from JPMorgan Chase

Step into a pivotal role at JPMorganChase, where your expertise in compliance and risk management will shape the future of our operations. You'll have the opportunity to grow your career while making a significant impact on our business. Join a team that values innovation, collaboration, and continuous improvement.

As a VP Control Manager within the Business Banking organization, you'll be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment. Additionally, you'll ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation. 

Job responsibilities:

Spearhead the design and execution of forward-thinking control strategies to proactively identify and neutralize compliance and operational risks

Harness advanced data analytics, automation, and technology to decode business needs, anticipate trends, and deliver solutions that elevate the control environment

Lead anti-fraud and cybersecurity initiatives to ensure operations are fortified and agile against emerging threats

Inspire and guide a diverse team, cultivating a culture of innovation, operational excellence, and alignment with the organizational vision

Forge strong partnerships with internal stakeholders, driving open communication and collaboration to uphold integrity and achieve strategic milestones

Required qualifications, capabilities, and skills:

7+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.

Risk Management & Controls: Makes independent risk-based decisions in complex situations, develops and improves escalation procedures and control frameworks, advises stakeholders across Legal, Compliances, Audit, and Risk with deep regulatory knowledge, and trains others on risk management practices.

Change Management: Designs and executes change management strategies for complex initiatives, drives adoption while minimizing disruption, leads stakeholders through organizational change, and trains others on best practices.

Influence: Persuades stakeholders in complex scenarios, navigates negotiations with data-driven arguments, builds influential cross-functional relationships across Legal, Compliance, Audit, and Risk, and advises others on engagement strategies.

Internal Stakeholder Management: Manages complex stakeholder relationships across CCB, Legal, Compliance, Audit, and Risk, tailors communication to diverse audiences, navigates competing interests to drive mutual outcomes, and advises teams on stakeholder management.

Communication & Presentation Skills: Designs and delivers sophisticated, high-impact presentations to senior management while advising others on strategy, creates executive-level communications with exceptional clarity, and synthesizes complex discussions into actionable insights for diverse stakeholders.

Teamwork: Leads cross-functional teams in complex initiatives, integrates diverse perspectives across Legal, Compliance, Audit, and Risk, fosters inclusive collaboration, and advises others on team dynamics.

Knowledge Sharing & Lessons Learned: Leads structured knowledge transfer for complex projects, establishes repositories and communities to prevent repeated mistakes, synthesizes lessons into actionable improvements, and advises teams on knowledge management.

Analytical Thinking & Decision Making: Conducts sophisticated analysis in complex and ambiguous situations, synthesizes data to uncover root causes and risks, rigorously evaluates options and trade-offs while challenging assumptions, facilitates stakeholder alignment and consensus, and advises others on analytical approaches, decision frameworks, and escalation timing.

Preferred qualifications, capabilities, and skills:

Policies, Procedures, and Regulatory Requirements: Demonstrates deep policy and regulatory expertise across businesses and products, interprets requirements in ambiguous scenarios to strengthen risk and control environment, and advises stakeholders on compliance.

Data Literacy & Automation Strategy: Analyzes complex data with sophisticated techniques and robust controls, identifies high-impact automation/ML opportunities, translates technical capabilities and data into compelling business cases and insights that drive decisions, and trains and advises teams on data practices and automation strategy.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Source: JPMorgan Chase careers

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