Conversion Rate Optimization (CRO) Lead

Homera Health
Canada, US
RemoteCareer-pivot friendly

Who this role is best for

Strong fit for candidates with hands-on CRO experience in SaaS or e-commerce who can balance strategic planning with technical execution in a remote-first, collaborative environment.

Best fit for

  • Individuals who can champion experimentation culture and lead cross-functional teams
    — “Champion a culture of experimentation across the organization, promoting evidence-based decision-making.”
  • Professionals skilled in Optimizely and able to interpret statistical results
    — “Expertise with Optimizely (mandatory) — including test setup, QA, targeting, and result interpretation.”

Things to consider

  • This role demands a high level of collaboration across multiple teams and functions
    — “Collaborate cross-functionally with design, engineering, product, and marketing teams”
  • Remote work is expected, but the candidate must manage global teams and international audiences
    — “Experience with CRO strategy at scale (multiple domains, international audiences)”

How to stand out

  • Highlight experience in leading full-cycle experimentation and strategic CRO planning
    — “Own the CRO roadmap — plan, prioritize, and execute a continuous cycle of experimentation”
  • Demonstrate ability to translate data into actionable insights and user-centric hypotheses
    — “Develop big swing hypotheses informed by data insights, behavioral psychology, and UX best practices.”
  • Showcase your ability to maintain and improve analytics infrastructure for reliable data
    — “Maintain tracking and experimentation infrastructure, ensuring reliable analytics and clean data.”
  • Emphasize your communication skills in presenting complex findings to non-technical stakeholders
    — “Excellent written and verbal communication skills; able to present findings clearly to both technical and non-technical audiences.”
  • Demonstrate familiarity with GA4 and Hotjar for diagnosing conversion bottlenecks
    — “Analyze quantitative and qualitative data (GA4, Hotjar, surveys, etc.) to identify conversion bottlenecks”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • significant lift in key conversion metrics
  • well-maintained experimentation backlog
  • broader organizational adoption of data-driven culture
Typical background
hands-on CRO experienceexpertise with Optimizely

Skills & requirements

Required

Conversion Rate OptimizationA/B TestingData AnalysisUser Experience DesignCross-functional Collaboration

Preferred

Personalization FrameworksUX ResearchConversion Copywriting

Stack & domain

OptimizelyA/B TestingHTMLCSSJavaScriptData-drivenCreativeAnalytical RigorCollaborationCommunicationTelemedicineDigital MarketingUX ResearchConversion Copywriting

About the role

Original posting from Homera Health via Ashby

About Homera Health

Homera Health has built some of today’s largest and fastest-growing D2C telemedicine brands. As we expand existing and new market operations, we’re hiring world-class talent across product design, front-end and back-end engineering, digital marketing, and operations to join us in building the next generation of virtual healthcare experiences.

About the Role

We’re looking for a data-driven, creative, and technically savvy CRO Lead to own our end-to-end optimization strategy. You’ll be responsible for increasing conversion rates across our digital properties by identifying opportunities, designing experiments, and implementing winning experiences.

As a generalist, you’ll balance strategic planning with hands-on execution — from research and hypothesis creation to test deployment and post-test analysis.

What Success Looks Like

  • Significant lift in key conversion metrics through disciplined testing.
  • A well-maintained experimentation backlog with consistent test velocity.
  • Broader organizational adoption of data-driven, test-and-learn culture.

Responsibilities:

  • Own the CRO roadmap — plan, prioritize, and execute a continuous cycle of experimentation aligned with growth goals.
  • Design and run A/B and multivariate tests using Optimizely (required), ensuring accurate implementation, tracking, and statistical validity.
  • Analyze quantitative and qualitative data (GA4, Hotjar, surveys, etc.) to identify conversion bottlenecks and new opportunities.
  • Develop big swing hypotheses informed by data insights, behavioral psychology, and UX best practices.
  • Collaborate cross-functionally with design, engineering, product, and marketing teams to implement test variations and roll out winning experiences.
  • Report on results — summarize test performance, learnings, and next steps for leadership and stakeholders.
  • Maintain tracking and experimentation infrastructure, ensuring reliable analytics and clean data.
  • Champion a culture of experimentation across the organization, promoting evidence-based decision-making.

Qualifications

  • 3+ years of hands-on CRO experience, ideally in a fast-moving SaaS, e-commerce, or growth-focused organization.
  • Expertise with Optimizely (mandatory) — including test setup, QA, targeting, and result interpretation.
  • Strong understanding of A/B testing methodology, statistics, and data interpretation.
  • Ability to balance creative problem-solving with analytical rigor.
  • Familiarity with HTML, CSS, and JavaScript sufficient to collaborate with developers or implement light test changes.
  • Excellent written and verbal communication skills; able to present findings clearly to both technical and non-technical audiences.
  • Curiosity, empathy for users, and a relentless drive to improve performance.

Nice to Have

  • Experience with CRO strategy at scale (multiple domains, international audiences).
  • Knowledge of personalization or segmentation frameworks.
  • Background in UX research or conversion copywriting.

What’s in it for you?

As full-time member of our team, you’ll enjoy:

  • Flexible working hours
  • Work wherever you choose.
  • Fun and casual work environment.
  • We are a diverse, global team!

Source: Homera Health careers (Ashby)

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