Counter Sales

SunSource
Longview +1 more
On-siteCareer-pivot friendly

Who this role is best for

Counter Sales professionals with hose and fittings product knowledge and strong communication skills will find this customer-facing role in the Southwest industrial markets rewarding.

Best fit for

  • Candidates with prior experience in customer service and a background in industrial or construction sectors are ideal.
    — “service a vast range of markets including Oil & Gas, Petrochem, Industrial, Food & Beverage, Construction, Agriculture and many more”
  • Individuals who thrive in a team-focused environment and can adapt to diverse situations will excel here.
    — “Ability to adapt to and work in a variety of situations to support the company’s goals”
  • Those with warehouse experience and comfort in using machinery will have an edge in this hands-on role.
    — “Must be comfortable lifting heavy items and using warehouse machinery”

Things to consider

  • Candidates should be prepared for a mix of customer interaction and internal administrative tasks.
    — “Process request for quotes/"RFQ" received from current or potential customers”

How to stand out

  • Highlight experience with ERP systems and order-processing workflows on your resume.
    — “Utilize the ERP to determine material availability and establish lead times for customer orders”
  • Showcase your ability to train and mentor others, as this is a key leadership expectation.
    — “Train/Mentor potential and new Counter Sales employees”
  • Emphasize your ability to research and recommend parts based on customer needs.
    — “interacting extensively to clarify their needs, research and recommend parts”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • process orders
  • assist customers
  • maintain product knowledge
Typical background
customer servicewarehouse operationssales

Skills & requirements

Required

Customer ServiceERP SystemsOrder Processing

Preferred

TrainingWarehouse Machinery

Stack & domain

ERPCustomer ServiceInventory ManagementPurchase OrdersCommunicationTeamworkProblem SolvingSales

About the role

Original posting from SunSource via Lever

Stuart Hose & Pipe, a SunSource company, is the leading hose and pipe distributer in the Southwest with over 70,000 in-stock products.  We service a vast range of markets including Oil & Gas, Petrochem, Industrial, Food & Beverage, Construction, Agriculture and many more.  Our team of experts raise the bar.  www.stuarthose.com

Essential Functions::

Primarily responsible for processing orders received from counter customers

Assist customers with needed items, interacting extensively to clarify their needs, research and recommend parts

Utilize the ERP to determine material availability and establish lead times for customer orders

Process request for quotes/“RFQ” received from current or potential customers

Create, issue and process purchase orders and transfer orders as required to fulfill customer orders

Train/Mentor potential and new Counter Sales employees

Maintain an advanced knowledge of the products and services offered by Stuart Hose & Pipe Co. and its supplier partners

Assist Management as needed

Miscellaneous tasks assigned

Experience, Education and Skills::

Education: High School Diploma or equivalent preferred.

Industry Knowledge: Hose and Fittings product knowledge required. Basic mathematical skills required. Ability to read a tape measure preferred. Ability to adapt to and work in a variety of situations to support the company’s goals. Must be comfortable lifting heavy items and using warehouse machinery.

Communication: Good communication, organizational, and time management skills.

We offer::

Medical/ Dental/ Vision/ 401k

Paid Vacation and Holidays

Tuition reimbursement and ongoing development opportunities

A supportive, team-focused environment

Stability in a well-established company

Equal Opportunity Employer, including disability and protected veteran status.  If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address.  This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).  Sun-Source | Privacy Policy #shpassc

Source: SunSource careers (Lever)

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