Country Manager - Indonesia

Truecaller
Jakarta, Indonesia
On-site

Who this role is best for

Geared toward international business leaders comfortable with market expansion and vendor negotiation, with a strong emphasis on cultural adaptation and strategic resource acquisition in Indonesia.

Best fit for

  • Candidates with 10+ years of international management experience and a proven track record in enterprise sales.
    — “10 years or more of experience in management in an international business setting”
  • Individuals who are adept at shaping culturally relevant strategies while maintaining brand identity.
    — “Adapt the business model to be culturally relevant without losing its identity”
  • Professionals with a strong background in managing complex partner ecosystems and negotiating effectively.
    — “Experience in navigating complex partner ecosystems”

Things to consider

  • This role requires candidates to have lived overseas for an extended period, which may be a hidden filter.
    — “Experience living overseas for an extended period”
  • The position demands a high level of organizational and analytical skills to meet KPIs and manage budgets.
    — “Project and program management skills to achieve KPIs and OKRs”

How to stand out

  • Highlight your experience in market expansion and cross-cultural leadership in your resume and interviews.
    — “Manage every aspect of our newly expanding operation in-country”
  • Showcase your ability to synthesize data and drive strategic development in your application materials.
    — “Track record of data-driven strategic development”
  • Emphasize your negotiation and vendor management successes, particularly in international settings.
    — “Negotiate with vendors and service providers needed for the expansion of Truecaller’s services”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • increased market share
  • successful expansion
  • strong professional relationships
  • cultural relevance
Typical background
international business managemententerprise sales

Skills & requirements

Required

ManagementEnterprise SalesStrategic PlanningCross-cultural CommunicationBudget ManagementNegotiationProject ManagementProblem-solvingLeadership

Preferred

International BusinessFinancial MetricsData-driven Strategy

Stack & domain

ManagementEnterprise SalesEnterprise Sales ManagementFinancial MetricsProject ManagementProgram ManagementCommunicationOrganizational SkillsNegotiatingAnalytical ThinkingProblem-solvingData-driven Strategic DevelopmentDecision-makingLeadershipMotivationTeamworkAdaptabilityCultural AwarenessInternational BusinessMarket ExpansionBusiness DevelopmentSupply Chain Management

About the role

Original posting from Truecaller via Greenhouse

Join Truecaller – The place where innovation meets impact!

Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out:

We are trusted by over 500 million active users every month across 190+ countries

We identify over 15 billion calls daily, helping users avoid spam and scams

We are powered by a team of 400+ employees from 45+ nationalities

We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in.

The role:

As a Country Manager, you will have the responsibility to increase our market share overseas. In this role, you will be responsible for the success of our expansion in the Indonesian market, overseeing all aspects of the business, from launching and developing to managing the distribution of Truecaller’s services in Indonesia.

What you'll do: 

Manage every aspect of our newly expanding operation in-country

Negotiate with vendors and service providers needed for the expansion of Truecaller’s services

Collaborate with local businesses to acquire all necessary resources and services

Conduct extensive research regarding the market and learn everything possible

Collaborate with leadership to strategize how best to roll out our services

Be a student of the culture and have an evolving, acute awareness of customs and manners

Synthesize monthly, quarterly, and annual reports on progress and development

Network effectively with local clients and develop strong professional relationships

Work to ensure deadlines are met, and budgets are maintained

Adapt the business model to be culturally relevant without losing its identity

Mentor direct reports, especially regarding our values and vision

Contribute to the overall global success of Truecaller

What you bring in: 

10 years or more of experience in management in an international business setting

A Master's degree, MBA, or other relevant fields

Background in enterprise sales and enterprise sales management

Experience in navigating complex partner ecosystems

Savvy with financial metrics and management

Project and program management skills to achieve KPIs and OKRs

Strong communication skills

Experience living overseas for an extended period

Exceptionally well-organized and driven by success

Ability to thrive in high-pressure situations

Outstanding negotiating skills

Analytical thinker with superior problem-solving skills

Track record of data-driven strategic development

Decisive and committed

A natural leader who inspires and motivates those around them

Life at Truecaller - Behind the code:  https://www.instagram.com/lifeattruecaller/

Sounds like your dream job?

We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check.

This position is based in Jakarta, Indonesia.

We only accept applications in English. 

What we offer:

A smart, talented, and agile team: An international team where  ~35 nationalities are working together in several locations and time zones with a learning, sharing, and fun environment. 

Modern tools to do your best work: Choose your preferred computer and phone within our budget so that you can work comfortably and efficiently.

Do it your way: We provide you with an attractive budget for creating your cozy office at home. 

Truecaller’s “Lab Days” offer a space for imagination: 5 times per year for 3 days, where everyone steps away from their normal tasks to explore new, bold ideas and build things they’ve always wanted to. It’s a space where curiosity leads the way, and prototypes take shape. Some concepts even make it into production, and a few have grown into real features used by millions today. Lab Days allow you to be creative, learn fast, and help shape Truecaller's future.

Come as you are:

Truecaller is committed to building a diverse and inclusive team. We believe that a wide range of backgrounds, perspectives, and experiences strengthens our products and our culture. No matter where you're from, what language you speak, or how you identify,  we value what makes you unique and would love to get to know you. 

Check out Life at Truecaller - Behind the code:  https://www.instagram.com/lifeattruecaller/

Sounds like a great opportunity?

We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check.

We only accept applications in English.

Source: Truecaller careers (Greenhouse)

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