Creator Program Manager

Sharkninjaoperatingllc
Mexico City, Mexico
Career-pivot friendly

Who this role is best for

Aimed at mid-level marketing professionals who thrive in cross-functional coordination and have experience with social media ecosystems.

Best fit for

  • Mid-level marketing professionals with a track record in cross-functional coordination and social media ecosystems
    — “You are not a channel owner — you're the connective tissue.
  • Candidates who have experience aligning marketing activity with business outcomes and product launches
    — “Experience connecting marketing activity to business outcomes, product launches, retail priorities, and commercial objectives.
  • Individuals who enjoy standardizing processes and creating scalable frameworks for global execution
    — “Support the development of scalable playbooks, processes, and operating models that improve performance and speed.

Things to consider

  • This role demands managing multiple priorities and stakeholders simultaneously in a high-growth environment
    — “Exceptional organizational and project management skills, with the ability to manage multiple priorities and stakeholders simultaneously.
  • The position requires working across multiple global teams and regions, potentially involving complex coordination
    — “Standardize reporting processes across regions, categories, and channels.

How to stand out

  • Highlight your experience in creating integrated launch plans that align with business and product goals
    — “Build integrated launch plans that connect social activity to product launches.
  • Showcase your ability to translate data into actionable business insights for leadership
    — “Translate social performance into clear, actionable insights for leadership.
  • Emphasize your history of building and maintaining reporting frameworks and operational playbooks
    — “Build and maintain dashboards, scorecards, and reporting frameworks.
  • Demonstrate your capability to influence cross-functional teams without direct authority
    — “Proven ability to influence and align cross-functional teams without direct authority.
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · CompanyLevel · Mid Level

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • coordinate social GTM calendar
  • build integrated launch plans
  • ensure alignment across marketing and commercial initiatives
Typical background
marketing operationsprogram managementcross-functional coordination

Skills & requirements

Required

Cross-functional CollaborationProject PlanningLaunch CoordinationMarketing StrategyData Analysis

Preferred

AI IntegrationSocial Media ManagementInfluencer Marketing

About the role

Original posting from Sharkninjaoperatingllc via Greenhouse

About Us 

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. 

AI at SharkNinja

At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

About the role 

The Social GTM Manager sits at the center of SharkNinja's social ecosystem, ensuring our organic, influencer, paid social, affiliate, creator commerce, listening, and analytics teams operate as one integrated growth engine.

This role is equal parts strategist, operator, and connector. You will translate business priorities into coordinated social activation, ensuring product launches, retail moments, campaigns, creator programs, media investments, and commercial priorities are aligned and executed seamlessly across channels.

You are not a channel owner — you're the connective tissue. Working across Social, Media, Brand, Retail, E-Commerce, Communications, Product, and Analytics, you'll create the systems, planning processes, reporting frameworks, and operating rhythms that allow our teams to move faster, stay aligned, and maximize impact.

If you thrive on bringing order to complexity, love connecting teams around a common goal, and get energy from helping high-performing organizations operate at their best, this role is for you.

What You'll Do

Own and maintain the global social GTM calendar across organic, influencer, paid social, affiliate, creator commerce, listening, and analytics.

Build integrated launch plans that connect social activity to product launches, retail moments, promotional events, media investments, and broader business priorities.

Ensure creators, content, media, and commerce strategies are coordinated from planning through execution.

Partner with category, channel, and regional leaders to identify opportunities for amplification, integration, and scale.

Cross-Functional Orchestration

Serve as the primary liaison between Social and key business functions, including Brand, Media, Retail, E-Commerce, Communications, Product, and Analytics.

Drive launch readiness across social workstreams, ensuring timelines, dependencies, approvals, and deliverables remain on track.

Surface risks, gaps, and opportunities early, helping teams proactively solve problems before they impact execution.

Ensure social plans are integrated into broader marketing and commercial initiatives.

Social Ecosystem Excellence

Connect organic, influencer, paid social, affiliate, and creator commerce efforts into a cohesive full-funnel activation strategy.

Partner with Media teams to ensure creator, influencer, and organic content are leveraged effectively across paid channels.

Support the development of scalable playbooks, processes, and operating models that improve performance and speed.

Help evolve Social from a collection of channels into a measurable business growth engine.

Reporting & Business Intelligence

Own reporting cadences across the social ecosystem, including weekly updates, launch recaps, monthly business reviews, and executive communications.

Build and maintain dashboards, scorecards, and reporting frameworks that provide visibility into activity, performance, and business impact.

Translate social performance into clear, actionable insights for leadership and cross-functional stakeholders.

Standardize reporting processes across regions, categories, and channels.

Process & Operations

Build and document workflows, launch processes, briefing templates, approval chains, and operational playbooks.

Identify operational inefficiencies and implement scalable solutions that improve visibility, accountability, and execution quality.

Manage intake processes and prioritization frameworks for social support requests.

Continuously improve how the social organization plans, communicates, and executes globally.

Attributes & Skills (Requirements):

5+ years of experience in Integrated Marketing, Social Media, Marketing Operations, GTM, Program Management, or related disciplines.

Strong understanding of the modern social ecosystem, including organic social, influencer marketing, paid social, affiliate marketing, creator commerce, social listening, and analytics.

Experience connecting marketing activity to business outcomes, product launches, retail priorities, and commercial objectives.

Exceptional organizational and project management skills, with the ability to manage multiple priorities and stakeholders simultaneously.

Strong analytical mindset and comfort translating data into actionable business insights.

Excellent written and verbal communication skills, including executive-level communications and stakeholder management.

Proven ability to influence and align cross-functional teams without direct authority.

Comfortable operating in a fast-paced, high-growth environment with ambiguity and changing priorities.

Proficiency with project management and collaboration tools such as Asana, Monday, Notion, Airtable, Smartsheet, or similar.

What Success in This Role Looks Like

Product launches, campaigns, creator activations, and retail moments are coordinated seamlessly across the social ecosystem.

Leadership has clear visibility into social priorities, activity, performance, and business impact.

Teams spend less time chasing information and more time executing.

Organic, influencer, paid social, affiliate, and creator commerce efforts operate as one integrated system rather than independent channels.

Social is recognized as a strategic growth engine that connects brand, creators, media, commerce, and culture.

YOUR ROLE in DIVERSIFYING 

As a corporate citizen, learn and support SharkNinja's Diversity, Equity & Inclusion strategy

Be an Ally, find internal Champions

Explore SharkNinja's Employee Resource Groups or volunteer to serve on committees that organize diversity-related events and activities

Participate in employee engagement surveys and respond as openly and honestly as possible

Become culturally competent; take the time to learn about different cultures, races, religions and backgrounds represented by your colleagues

Treat people in a way they wish to be treated rather than the way you wish to be treated

YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET 

Leads us to be “RARELY SATISFIED”

Make things better each day; “PROGRESS OVER PERFECTION”

Using your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE,”

Deliver something great; “WINNING IS A TEAM SPORT”

Be clear and honest, “COMMUNICATING FOR IMPACT.”

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day.  Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.  

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. 

Learn more about us:  

Life At SharkNinja  

Outrageously Extraordinary 

SharkNinja Candidate Privacy Notice

For candidates based in all regions, please refer to this Candidate Privacy Notice.

For candidates based in China, please refer to this Candidate Privacy Notice.

For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

Source: Sharkninjaoperatingllc careers (Greenhouse)

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