Strong fit for process-driven professionals who thrive in international environments and can design systems from the ground up.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Navan
This is a project-based role perfect for someone who wants to build something from the ground up.
Due to our successful European growth, we're launching a new initiative to professionalize and scale our hotel compensation processes. This fixed-term maternity cover offers a rare chance to establish frameworks, processes and systems that will support a multinational operation - and see immediate impact from your work.
You'll be working on a project with newly launched invoicing and collections processes, partnering directly with leadership in Business Operations, AR teams, and Partnerships teams. If you thrive on autonomy, ambiguity, and quick wins - this is for you.
What You'll Do
In Your First 6 Months:
Work closely with Business Operations to validate and optimize newly launched invoicing and collections processes
Establish robust tracking mechanisms for hotel commissions and partner arrangements
Build feedback loops between finance, partnerships, and operations teams
Deliver quick wins that demonstrate process improvements and revenue recovery
Core Responsibilities:
Collections & Credit Control: Own the collections process for hotel commission partners; chase outstanding payments and resolve queries
Process Design: Help map end-to-end compensation flows, identifying bottlenecks and improvement opportunities; document scalable processes
Contract Management: Review hotel contracts and validate commissions raised vs. received
Stakeholder Management: Build strong relationships with hotel partners and cross-functional teams across multiple countries
Data & Reporting: Use BI tools to track performance and provide insights (Thoughtspot or similar)
What You Bring
Must-Haves:
3-4 years in collections, credit control, or AR - ideally in a high-growth or scaling environment
Process improvement mindset - you can map processes, spot inefficiencies, and design better ways of working
Strong Excel skills - v-lookups, pivot tables, data manipulation
Independent operator - comfortable with ambiguity and building structure where none exists
Excellent communication - you build rapport easily and can influence across geographies and seniority levels
Documentation skills - you naturally create clear process guides and handover materials
International experience - you've worked across time zones and cultures
Nice-to-Haves:
SQL skills
Experience with BI tools (Thoughtspot, Tableau, Power BI)
Knowledge of travel/hospitality industry or hotel commission structures
Familiarity with Onyx or similar travel platforms
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Source: Navan careers