Customer Integration Engineer

Wayve
Germany
On-site

Who this role is best for

A natural match if you have hands-on automotive integration experience and a track record of resolving complex technical issues.

Best fit for

  • Candidates with automotive development experience and strong cross-team collaboration skills
    — “Proven ability to lead investigations into platform or vehicle issues in collaboration with internal and customer teams
  • Individuals who thrive in proximity to clients and can troubleshoot real-time vehicle integration issues
    — “Located near our customers, you will be in a prime position to perform rapid diagnostics
  • Professionals with a solid grasp of vehicle communication protocols and API integration
    — “Develop deep understanding of customer systems and APIs (e.g. drive-by-wire)

Things to consider

  • The role demands a balance between on-site and remote work under a hybrid policy
    — “we operate a hybrid working policy that combines time together in our offices and workshops

How to stand out

  • Highlight experience with automotive communication protocols and integration in your resume
    — “Solid understanding of vehicle communication protocols (e.g. CAN, Ethernet)
  • Demonstrate your ability to lead technical investigations and resolve complex issues
    — “Proven ability to lead investigations into platform or vehicle issues
  • Showcase your proficiency with diagnostic tools like CANape or similar in your application materials
    — “Proficiency with diagnostic and calibration tools (e.g. CANape or similar)
  • Emphasize your experience working in automotive environments and bringing products to production
    — “Practical experience working in an automotive environment, ideally with a track record of bringing products to production
  • Demonstrate your willingness to collaborate directly with customer engineering teams
    — “Serve as the bridge between customer vehicle integration teams and Wayve’s internal engineering teams
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • providing responsive technical support
  • ensuring seamless integration of technology into vehicles
  • troubleshooting and resolving technical issues
Typical background
experience in automotive industrybackground in technical support or engineering

Skills & requirements

Required

Problem-solvingAnalytical ThinkingDiagnostic ToolsVehicle Communication ProtocolsAutomotive System ArchitecturesCommunication SkillsAbility To Travel

Preferred

Programming Skills

Stack & domain

CanapeCANEthernetDrive-by-wireProblem-solvingAnalytical ThinkingCommunicationInterpersonal SkillsAutomotiveAIAutomated Driving

About the role

Original posting from Wayve

About us   

Founded in 2017, Wayve is the leading developer of Embodied AI technology.  Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems.

Our vision is to create autonomy that propels the world forward.  Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving. 

In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future.

At Wayve, your contributions matter.  We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact.  

Make Wayve the experience that defines your career!  

 The Role 

In this role, you will play a critical part in supporting our customers throughout the entire development lifecycle, from the initial integration phase to the final validation of our technology. You will ensure that customers receive responsive, high-quality technical support and work closely with both our clients and internal engineering teams to ensure seamless integration of our technology into their vehicles.

Located near our customers, you will be in a prime position to perform rapid diagnostics, identify issues in real time, and collaborate directly with customer engineering teams. This proximity allows you to maintain a holistic understanding of the system and effectively distinguish between vehicle-related issues and those specific to the Wayve AI Driver.

Key Responsibilities:

Provide hands-on technical support to customers throughout the development and validation process

Serve as the bridge between customer vehicle integration teams and Wayve’s internal engineering teams

Troubleshoot and resolve technical issues related to our technology independently

Escalate complex or critical issues to the appropriate internal stakeholders

Develop deep understanding of customer systems and APIs (e.g. drive-by-wire) to effectively guide internal teams

Maintain a system-level perspective to identify root causes, whether vehicle-based or software-related

About you 

In order to set you up for success as a Customer Integration Engineer at Wayve, we’re looking for the following skills and experience.  

Strong problem-solving skills and analytical thinking

Proven ability to lead investigations into platform or vehicle issues in collaboration with internal and customer teams

Extensive hands-on experience with development vehicles

Proficiency with diagnostic and calibration tools (e.g. CANape or similar)

Familiarity with terminal usage and a willingness to develop basic programming skills

Solid understanding of vehicle communication protocols (e.g. CAN, Ethernet) and automotive system architectures

Practical experience working in an automotive environment, ideally with a track record of bringing products to production

Excellent communication and interpersonal skills for effective collaboration with both customers and internal teams

Willingness to travel as required

This is a full-time role based in our office in Leonberg. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home.   We operate core working hours so you can determine the schedule that works best for you and your team.  

#LI-KM1

Wayve is committed to creating an inclusive interview experience. If you require any accommodations or adjustments to participate fully in our interview process, please let us know.

We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply.

At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition  (including breastfeeding) or any other basis as protected by applicable law.  

For more information visit Careers at Wayve. 

To learn more about what drives us, visit Values at Wayve 

For US candidates only, please visit E-Verify Notice and Participation and Right to Work

DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.

Source: Wayve careers

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