Customer service professionals with order management experience and ERP knowledge will find this role in the oil and gas industry rewarding, particularly in a collaborative, detail-oriented environment in Singapore.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from NOV
The Customer Service Coordinator will act as the central hub for all sales‑related activities, handling enquiries, quotations, order entry, and project coordination. You will work closely with customers and internal teams to verify purchase orders, processing & managing orders, ensuring a seamless experience from quote to delivery.
Process enquiries, quotations, orders and shipments accurately and timelyVerify purchase orders against quotations and validate material/service ordersLiaise with customers to confirm schedules and follow up on payments, BG and LC mattersCoordinate with internal departments for order processing and obtain necessary details for quotesEnter sales orders, issue Field Service order, and generate order acknowledgements/proforma invoicesPrepare and send supporting billing documents for service ordersFile all customer‑related documents according to company proceduresFollow up on actions required to meet customer requirementsPerform any other duties as assigned by management
Minimum Diploma (fresh graduates welcome)Approximately 3 years of relevant work experienceProficient in Microsoft Office (Excel, Word)Knowledge of Syteline ERP is an advantageStrong interpersonal and communication skillsAbility to work spontaneously and adapt to changing prioritiesTeam player capable of operating with minimal supervisionAttention to detail and strong organizational abilitiesCustomer‑focused mindset with problem‑solving orientationAbility to manage multiple tasks and meet deadlines
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Source: NOV careers