Customer Service Representative

Packard Culligan Water

Twin Falls, ID

On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in customer service and a willingness to learn about water treatment systems.

Best fit for

Candidates with customer service experience and adaptability to new technical domains
— “Join our team at Culligan Water in Twin Falls, where our CSRs don't just provide service; they build lasting customer relationships and deliver exceptional experiences.”
Individuals who thrive in a structured, daytime work environment with a local presence
— “Achieve work-life balance with a consistent Monday-Friday daytime schedule.”
People with a strong interest in community engagement and a service-oriented mindset
— “Our dealerships are locally run by employees who are a part of the communities that they serve.”

Things to consider

The role requires a high school diploma or equivalent as a baseline qualification.
— “a high school diploma or equivalent is required.”
Pre-employment background checks and drug screenings are mandatory requirements.
— “you will be subject to a pre-employment background check, and drug screening upon offer of employment.”

How to stand out

Highlight your ability to build relationships and resolve customer concerns effectively.
— “build lasting customer relationships and deliver exceptional experiences.”
Emphasize your attention to detail and accuracy in handling payments and invoices.
— “Meticulous attention to detail to ensure accuracy.”
Showcase your willingness to learn and become an expert in water treatment systems.
— “Willingness to become a water treatment expert through training.”
Demonstrate experience with Microsoft Office and data entry in your resume.
— “Proficiency in Microsoft Office, data entry, and documentation.”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

building lasting customer relationships
delivering exceptional customer experiences

Typical background

customer service experiencebackground in sales or support roles

Skills & requirements

Required

Communication SkillsProblem-solvingAttention To DetailProficiency In Microsoft Office

Preferred

Water Treatment Knowledge

Stack & domain

Microsoft OfficeData EntryDocumentationCommunicationProblem-solvingAttention To DetailTeam PlayerCustomer ServiceWater Treatment

About the role

Original posting from Packard Culligan Water via Greenhouse

Customer Service Representative - Join Our Dynamic Team!
Are you a positive and adaptable individual looking for a unique customer service opportunity? Do you excel in multitasking and thrive in a dynamic work environment? Join our team at Culligan Water in Twin Falls, where our CSRs don't just provide service; they build lasting customer relationships and deliver exceptional experiences.
Culligan of Twin Falls, is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family-owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions to our valued customers.
What Culligan Offers:
Enjoy $0 deductible medical insurance with affordable premiums! Dental, vision, life insurance and more included in our comprehensive benefits package.
Career growth opportunities through training and development.
Competitive base pay, commission, and bi-annual employee incentives.
401k with employer match.
Achieve work-life balance with a consistent Monday-Friday daytime schedule.
7 paid Holidays and a competitive PTO package.
Key Responsibilities:
Effectively communicate our products and services to customers.
Address general water quality concerns and inquiries.
Handle payments, invoices, and assist with collections.
Efficiently schedule deliveries and service appointments.
Desired Qualities:
Strong communication skills, both verbal and written.
Quick problem-solving abilities for addressing unique customer needs.
Meticulous attention to detail to ensure accuracy.
Willingness to become a water treatment expert through training.
Proficiency in Microsoft Office, data entry, and documentation.
Collaborative team player with a friendly demeanor.
Join Culligan Water and embark on a rewarding career in a professional environment where your skills and dedication will be valued. Apply today and be a part of our success story!
Fine Print: to be a CSR at our dealership you will be subject to a pre-employment background check, and drug screening upon offer of employment. In addition, a high school diploma or equivalent is required.
Pay Range$17—$19 USDCheck out all of our awesome career opportunities at Culliganwater.com/careers
The Packard Culligan group of dealerships is a family-owned company with values based on accountability, caring about relationships and open-mindedness to exceeding customer and employee expectations. Our dealerships are locally run by employees who are a part of the communities that they serve. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.
Packard Culligan Offers full-time employees Health Insurance, Dental Insurance, Vision Insurance, 401k, as well as other employee benefits.
Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.

Source: Packard Culligan Water careers (Greenhouse)