Strong fit for candidates who guide clients through technical onboarding and maintain integration processes, with a focus on communication and collaboration across teams.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Powerdigitalmarketing via Greenhouse
Who We Are:
Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology. We help leading and emerging brands grow by combining deep vertical expertise, strategic thinking, and enterprise intelligence to drive measurable business outcomes.
For more than a decade, we have built our business around one belief: the best technology makes great people better. Our teams of strategists, creatives, analysts, and technologists use Omega, our AI operating system, to surface opportunities faster, investigate what is driving performance, and execute approved work with greater speed and precision. Behind Omega is Iris, our proprietary intelligence layer, built on years of real performance data, strategic frameworks, testing, and learnings from across our client portfolio. AI expands the capacity of our people to think, create, solve harder problems, and make better decisions. Human judgment, creativity, and accountability remain central to how we work.
As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. We partner closely with our clients as an extension of their teams, working across strategy, execution, and measurement to identify what is truly blocking growth and determine what to do next. Our culture is built on people who are curious, ambitious, accountable, and committed to delivering meaningful results for our clients and for one another.
At Power Digital, we believe the future belongs to teams that combine the best talent with the best technology. We are building that future today.
***Proficiency in spoken and written English at an advanced level is required for this role #LI-MM1
A day in the life:
The primary responsibility of the Data Access Manager is to provide best-in-class support for prospective clients during Power Digital's sales cycle, guiding them through our Access & Integration process to ensure all necessary data sources are connected to our internal systems. This role is the connective tissue between our Revenue and Analyst teams during new business vetting—ensuring our Analysts have the platform access they need to deliver a complete and accurate marketing assessment.
The Data Access Manager builds trust quickly with prospective clients through clear communication, high emotional intelligence, and a consistently positive experience. They are an effective English speaker who can calmly and confidently guide clients through technical access requirements, maintaining a professional and solutions-oriented attitude throughout. Platform-specific expertise can be learned on the job—the ability to build rapport, problem-solve access challenges, and represent the Power Digital brand well is what matters most.
Responsibilities:
Serve as a primary point of contact for prospective clients during the data access and integration phase of the sales cycle
Partner closely with the Revenue and Analyst teams to coordinate platform access ahead of and during marketing audits
Manage prospective client onboarding environments
Maintain and evolve the library of Access & Integration materials
Regularly update internal documentation as platform access processes change over time
Employ AI technologies to enhance and optimize Access & Integration processes
Utilize and leverage Power Digital's nova ecosystem as it relates to your department
Role Requirements:
Training and Onboarding Expertise: Experience guiding clients or customers through onboarding processes and conducting effective training sessions
Problem-Solving Experience: Background in addressing and resolving customer issues, ideally in a technical or software-related context
Analytical and Reporting Skills: Familiarity with using analytics tools for customer data analysis and reporting
Experience using Google Sheets for administrative tasks
Familiarity with the access protocol for the following platforms a plus:
Google Analytics
Google Ads
Meta Ads
TikTok Ads
Pinterest Ads
HubSpot, Salesforce, and similar CRMs
Klaviyo & similar ESPs
Shopify & similar CDPs
Familiarity with marketing and financial KPIs is a plus
Key Performance Indicators (KPIs)
Access Request Velocity: Decrease avg. days to complete access requests (OKR = 7 days or less)
First-Touch Completeness Rate: % of appraisals where no follow-up access requests were needed after the initial outreach.
Integration Completion Rate: % of available integrations completed once access is granted (OKR = 100%)
Most Important Things (MITs)
Access Request Velocity
Completed Integrations
Access & Integration Success
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.