Data Center FieldOps Technician

EOS
Cheyenne, WY
On-site

Who this role is best for

Geared toward candidates with technical hands-on experience in data center hardware repair, comfortable with physical maintenance and rotational shifts.

Best fit for

  • Candidates with hands-on data center hardware repair experience and a preference for local travel and rotational shifts
    — “This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations”
  • Candidates who thrive in collaborative environments and can manage multiple tasks efficiently
    — “Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively”

Things to consider

  • The role requires physical stamina and the ability to lift up to 50 pounds regularly
    — “Ability to lift and maneuver heavy equipment, up to approximately 50 pounds”
  • Candidates must be prepared for on-call and emergency response duties as part of the job
    — “Participate in emergency response teams to address urgent hardware issues”

How to stand out

  • Highlight hands-on hardware repair experience and mention specific brands like Cisco or Juniper in your resume
    — “Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred”
  • Demonstrate your physical readiness and ability to work in confined spaces and noisy environments
    — “Frequent standing, bending, and moving within confined spaces in the data center”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • performs hands-on repairs and maintenance of data center hardware
  • manages hardware lifecycle
  • supports new hardware installations
Typical background
technical diploma or certification in electronics or computer hardware

Skills & requirements

Required

Data Center Hardware RepairInventory ManagementNetwork Infrastructure SetupEmergency Response

Preferred

Cisco Hardware RepairJuniper Hardware RepairArista Hardware RepairX86 Server Repair

Stack & domain

Data Center Hardware RepairServersSwitchesRoutersNetwork CardsInventory ManagementCable And Port TestingOrganizational SkillsProblem-solving SkillsFast-paced EnvironmentTeam CoordinationIT SupportNetwork InfrastructureHardware Maintenance

About the role

Original posting from EOS

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

This position involves rotational shifts to support 24/7/365 operations.

This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations

WHAT YOU WILL DO:

We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

KEY RESPONSIBILITIES:

Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.

Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.

Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.

Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.

Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.

Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.

Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.

Support the implementation of new hardware installations and the physical setup of network and server infrastructure.

Participate in emergency response teams to address urgent hardware issues

ESSENTIAL CRITERIA:

Technical diploma or certification in electronics, computer hardware, or a related field. 

Proven track record of repairing and maintaining IT and network hardware in a data center environment.

Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.

Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.

Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.

Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds. 

PHYSICAL REQUIREMENTS:

Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.

Dexterity to manage small and complex components during hardware maintenance.

Frequent standing, bending, and moving within confined spaces in the data center.

Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 

10 Days of Paid Time Off (PTO) annually

Occasional overtime and bonus opportunities

12 Paid Holidays

6 Sick Days (available after 90 days of employment)

401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#IND

#LI-Onsite

Pay Range$26.45—$36.06 USD

Source: EOS careers

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