Delivery Manager

Faculty
London, United Kingdom
Hybrid

Who this role is best for

A natural match if you have professional services experience in AI or data and are comfortable managing complex client relationships.

Best fit for

  • Candidates with prior consulting or AI project delivery experience in regulated industries
    — “within the constraints of a highly regulated industry”
  • Professionals who have successfully driven AI project adoption from scoping to implementation
    — “from initial scoping to final implementation”

Things to consider

  • The role requires managing senior stakeholders and delivering high-impact AI solutions
    — “experience managing senior stakeholders”
  • Candidates must be prepared to identify and address potential issues proactively
    — “practical problem-solver, identifying potential issues and proactively implementing solutions”

How to stand out

  • Showcase your ability to manage complex AI projects from concept to adoption
    — “from initial scoping to end-user adoption”
  • Highlight your experience in client-facing roles with technical teams
    — “the crucial link between our customers and technical teams”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • AI project delivery
  • customer value maximization
Typical background
project managementprofessional services

Skills & requirements

Required

Project ManagementAI DeliveryCustomer Relationship ManagementCommercial Opportunity IdentificationProcess Development

Preferred

Professional Services ExperienceConsulting Background

Stack & domain

Project ManagementAI SolutionsTechnical Project DeliveryCommunicationProblem-solvingMentoringAIProfessional ServicesDelivery Management

About the role

Original posting from Faculty via Ashby

WHY FACULTY?

We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here https://faculty.ai/impact.

We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence.

Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology.

AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen.

In our Professional and Financial Services Business unit, we bring everything we have learned in more than a decade of Applied AI, and use it to help our clients navigate a rapidly changing landscape.

We develop and embed AI solutions which help firms become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of a highly regulated industry, we see so much opportunity for meaningful innovation and are proud to set the gold-standard for marrying technical excellence with safe deployment.

About the role

As a delivery manager, you’ll own the end-to-end success of high-impact AI projects for our clients. You will be the crucial link between our customers and technical teams, ensuring on-time delivery, maximising value, and cultivating strong relationships which position Faculty as the partner of choice for future AI projects.

WHAT YOU'LL BE DOING:

  • Owning the end-to-end delivery of customer projects, from initial scoping to final implementation
  • Collaborating with technical teams, and customers, to design innovative AI solutions that solve their challenges and leverage opportunities
  • Managing project development and ensuring a delivery approach that provides maximum value to the customer
  • Building and maintaining strong relationships with customers, acting as the primary point of contact throughout the project lifecycle
  • Identifying new commercial opportunities and contributing to new business pitches and proposals
  • Developing and mentoring your peers’ taking a proactive role in building good processes and practices

WHO WE'RE LOOKING FOR:

  • You have previous experience in professional services, ideally from a consulting, technology, or data background
  • You take full responsibility for the successful delivery of your projects, from initial scoping to end-user adoption
  • You are an exceptional communicator, with outstanding written and verbal skills, and experience managing senior stakeholders
  • You are comfortable working with technical teams and have experience delivering technical projects, ideally in AI
  • You are a practical problem-solver, identifying potential issues and proactively implementing solutions

OUR INTERVIEW PROCESS

  • Talent Team Screen (30 mins)
  • Introduction Interview (45 mins)
  • Case Study Interview (90 mins)
  • Final Interview (30 mins)

OUR RECRUITMENT ETHOS

We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.

If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

A note on AI: we're happy for you to use it for research and interview prep, but please don't use it to generate answers during live interviews. We also use an AI note-taker (Metaview) in interviews so interviewers can stay present (which you can opt out of just let us know,) and every application is reviewed by a human, never decided by AI.

Source: Faculty careers (Ashby)

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