Deployment Solution Engineer

Genesis Therapeutics
San Francisco, CA
On-site

Who this role is best for

Strong fit for hands-on engineers who translate customer needs into technical solutions and operate in dynamic, cross-functional teams.

Best fit for

  • Candidates with experience in deploying technical solutions in real-world environments and cross-functional teamwork
    — “Own the technical path from customer use case to working deployment”
  • Individuals who thrive in ambiguity and can bridge customer expectations with system capabilities
    — “Ability to translate an ambiguous customer request into a concrete technical plan”
  • Engineers comfortable working with hardware-software integration and Linux environments
    — “Strong hands-on engineering skills, including Python, comfort working in Linux”

Things to consider

  • Travel to customer sites is a significant time commitment, not just occasional visits
    — “Comfort operating with incomplete information and traveling to customer sites”
  • The role demands persistence in resolving deployment gaps between demos and daily operations
    — “Strong bias toward the field over the whiteboard, with the persistence to work through the gap”

How to stand out

  • Highlight experience in defining deployment scope and success metrics for customer projects
    — “Assess automation feasibility, and define requirements, success metrics, and deployment scope”
  • Showcase ability to create reusable deployment tools and integration patterns
    — “Build reusable tools, integration patterns, and deployment playbooks”
  • Emphasize field experience in troubleshooting and debugging complex robotic systems
    — “Get hands-on at customer sites: configure systems, run evaluations, debug failures”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful customer deployments
  • reliable robot operations
Typical background
robotics engineeringsoftware development

Skills & requirements

Required

Deployment SolutionsCustomer Site SupportRobotics IntegrationTechnical TroubleshootingField Failures Analysis

Preferred

Robot ManipulationRos/ros 2Industrial Automation

Stack & domain

PythonLinuxRos/ros 2Robotics

About the role

Original posting from Genesis Therapeutics via Ashby

ABOUT GENESIS

We are a full-stack general-purpose robot company, born across San Francisco and Paris and bound by a single mission: to make general-purpose robots a reality, unlocking infinite physical labor for the world and freeing people for creativity, exploration, and the pursuits they love for their own sake.

We are French and American by birth and global by nature. We are backed by partners who share our vision, including Eclipse, Khosla Ventures, Bpifrance, and HSG, alongside Eric Schmidt, Xavier Niel, Daniela Rus, and Vladlen Koltun. Our people work across the Bay Area and Europe, building the engine that will teach robots to do real work in the real world. We recently unveiled Eno, our wheeled, dexterous robot powered by our GENE foundation model, and we are starting to put it to work with real customers.

WHAT YOU'LL DO

  • Own the technical path from customer use case to working deployment, turning real-world workflows into solutions our robots can reliably execute.
  • Work directly with customers to understand their operations, assess automation feasibility, and define requirements, success metrics, and deployment scope.
  • Design and implement deployment solutions across product management, robot hardware, model capabilities, tooling, and customer systems, making practical tradeoffs between performance, reliability, and integration complexity.
  • Get hands-on at customer sites: configure systems, run evaluations, debug failures, and drive iterations until the solution meets agreed acceptance criteria.
  • Work closely with research, robotics engineering, and platform teams to turn field failures into actionable improvements, distinguishing what requires a better model, a software fix, or a change to the physical setup.
  • Build reusable tools, integration patterns, and deployment playbooks that make each new site faster and easier to bring online.

WHAT YOU'LL BRING

  • Track record of delivering technical solutions in real-world environments, with ownership that extends through integration, troubleshooting, and customer acceptance.
  • Strong hands-on engineering skills, including Python, comfort working in Linux, and experience integrating hardware and software through APIs, interfaces, or control systems.
  • Enough robotics depth to investigate a failed task across system.
  • Ability to translate an ambiguous customer request into a concrete technical plan, explain tradeoffs clearly, and set expectations grounded in what the system can deliver.
  • Strong bias toward the field over the whiteboard, with the persistence to work through the gap between a successful demo and reliable daily operation.
  • Clear written communication skills to document configurations, failure modes, and operating procedures that others can use without you in the room.
  • Comfort operating with incomplete information and traveling to customer sites to support deployments.
  • Bonus: Experience with robot manipulation, ROS/ROS 2, industrial automation, or integrating systems into manufacturing and logistics workflows.

Source: Genesis Therapeutics careers (Ashby)

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