Desktop Support

Capstone Investment Advisors
London, United Kingdom
On-siteCareer-pivot friendly

Who this role is best for

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • provides exemplary customer service in a global environment
  • partners with professionals across the firm to deliver cutting edge solutions to interesting problems
Typical background
3-5 years working experience in the financial sector, centered in asset management or alternative investments

Skills & requirements

Required

3-5 Years Working Experience In The Financial Sector, Centered In Asset Management Or Alternative InvestmentsService-oriented MentalityExcellent Verbal And Written Communication SkillsDiligence In Task Tracking, Documentation, Cross-training, And Information SharingProficiency Working In Windows Operating Systems (windows 10/11, Windows Server)Experience With Active Directory And Entra ID ServicesManagement Of Mobile Devices (ios/android) In IntuneDeep Knowledge Of Microsoft 365 And Associated PlatformsExperience With Audio/video Conferencing And Collaboration TechnologiesFamiliarity With Remote Access, VPN, And SASE Tools

Preferred

Experience Using Service Management Tools And Best Practices (itil, Itam, Itsm)

Stack & domain

3-5 Years Working ExperienceFinancial SectorAsset Management Or Alternative InvestmentsService-oriented MentalityExceptional Problem-solving SkillsCollaborative MentalityInnovative IdeasWindows Operating Systems (windows 10/11, Windows Server)Active Directory And Entra ID ServicesManagement Of Mobile Devices (ios/android) In IntuneMicrosoft 365 And Associated PlatformsAudio/video Conferencing And Collaboration TechnologiesRemote Access, VPN, And SASE ToolsExcellent Verbal And Written Communication SkillsDiligence In Task TrackingDocumentationCross-trainingInformation SharingTeamworkAsset ManagementAlternative InvestmentsService ManagementWindows Operating SystemsActive DirectoryEntra ID ServicesMobile Device ManagementMicrosoft 365Audio/video ConferencingRemote AccessVPNSASE Tools

About the role

Original posting from Capstone Investment Advisors via Greenhouse

We see the world differently at Capstone Investment Advisors. You will, too.

Capstone is a global, alternative investment management firm operating across a broad range of derivatives-based strategies with a deep understanding of volatility. With approximately $14.6 billion of AUM and 315 employees (as of September 1, 2026, Capstone was formed in 2007 and is headquartered in New York with offices in London, Amsterdam, Tokyo, California, Stamford, Boston, and Milan.

At Capstone, we constantly aim to expand our view of how WE SEE THE WORLD DIFFERENTLY® in order to create opportunity. Our commitment to provoking the evolution of asset management provides us with a perpetual hunger for knowledge that we believe drives the improvement of our particular approach to investment. We seek to harness the complexities of global derivatives markets with disciplined strategic insight, an experienced, accomplished team and advanced technology to create sustainable value. We’ve created a particular approach to investment that we believe drives continuous improvement and opportunities for our clients, team and industry.

The Team:

The Infrastructure team provides foundational technology, engineering, security, and support systems that power the innovative services at the heart of Capstone’s investment strategies.  We’re looking for a highly motivated technologist driven to provide exemplary customer service in a global environment.  You’ll partner with professionals across the firm to deliver cutting edge solutions to interesting problems.   

The ideal candidate is a self-starter, possesses exceptional problem-solving skills, a collaborative mentality, and an ability to bring innovative ideas to life. The role offers great exposure to the many and varied areas of the firm.

Our future colleague has these skills:

3-5 years working experience, ideally in the financial sector, centered in asset management or alternative investments.

Service-oriented mentality; focusing on exceptional responsiveness, accountability, timely completion of tasks, and teamwork to ensure customer satisfaction.

Excellent verbal and written communication skills.

Diligence in task tracking, documentation, cross-training, and information sharing to continuously improve technology service delivery.

Experience using service management tools and best practices (ITIL, ITAM, ITSM)

Proficiency working in Windows Operating Systems (Windows 10/11, Windows Server)

Experience with Active Directory and Entra ID Services

Management of mobile devices (iOS/Android) in Intune

Deep knowledge of Microsoft 365 and associated platforms

Experience with audio/video conferencing and collaboration technologies

Familiarity with remote access, VPN, and SASE tools.

Benefits and Compensation Information: 

Our team is our most important asset and investment. We value and respect our colleagues and their well-being inside and outside the workplace and our culture reflects this.  We offer a robust and competitive benefits program to ensure the well-being of our colleagues.

In addition to the base salary, this position may be eligible for performance-based incentives.

Some benefits included in this role are:

Training and development opportunities

Robust Wellness Resources: Physical, Mental and Financial

Time-Off, Retirement and Commuter Benefits

Gym Reimbursement and other Discounts

Equal Opportunity Employer: 

Capstone is committed to creating an inclusive environment where we welcome people of different backgrounds. Capstone considers applications for employment without regard to all applicable protected characteristics, including race, color, religion, ethnicity, national origin, gender, sexual orientation, gender identity or expression, age, parental status, veteran status, or disability status.

To learn even more about being part of the team, visit us online: Careers - Capstone (capstoneco.com)

Don’t forget to follow us on LinkedIn

Source: Capstone Investment Advisors careers (Greenhouse)

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