Director Engineering

NICE
Raanana, Israel
Hybrid

Who this role is best for

Strong fit for candidates with large-scale engineering leadership experience who lead AI-driven SaaS products and manage global distributed teams.

Best fit for

  • Candidates with 12+ years in SaaS and AI, and 6+ years managing large-scale teams
    — “12+ years of experience in software engineering, with a focus on SaaS products, machine learning, deep learning and LLM”
  • Individuals who have built horizontally scalable systems using containers and microservices
    — “Building horizontally scalable solutions using containers, microservices, and big data technologies”
  • Leaders who can integrate business requirements into technical execution and enforce development standards
    — “Integrate customer and business requirements into engineering efforts”

Things to consider

  • Requires 2 days per week in-office for face-to-face collaboration
    — “2 days working from the office and 3 days of remote work, each week”

How to stand out

  • Highlight experience in agentic development and AI SDLC in your resume and interview stories
    — “Stay current with AI and Agentic technologies such as reasoning models, LLM, SLM, AI SDLC, Agentic coding and agents orchestration”
  • Emphasize your track record in delivering high-quality SaaS products on time
    — “Track record of delivering high-quality software products on time”
  • Showcase your ability to lead global teams and align with company goals
    — “Lead the PM engineering organization, ensuring alignment with company goals”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • leading engineering teams
  • design, development, testing, and deployment of PM microservices
  • resource planning and delivery milestones
  • system capacity planning and operational support
Typical background
12+ years of experience in software engineering6+ years of management experience in large-scale environments

Skills & requirements

Required

Software EngineeringSaas Product DevelopmentMachine LearningDeep LearningLLM

Preferred

Agentic Driven Development MethodologiesBuilding Horizontally Scalable SolutionsCloud Platforms ExperienceOpen-source Data Tools

Stack & domain

EngineeringPerformance ManagementPM ProductMicroservicesCloud PlatformsAgentic TechnologiesReasoning ModelsLLMAI SDLCAgentic CodingAgents OrchestrationSaas ProductsMachine LearningDeep LearningLarge-scale Distributed SystemsData TechnologiesContainersBig Data TechnologiesOpen-source Data ToolsLeadershipInterpersonal SkillsTeam ManagementRecruitmentDevelopmentRetentionTalent ManagementCollaborationInnovationProblem-solvingCommunicationProject ManagementRisk ManagementSoftwareTechnology

About the role

Original posting from NICE via Greenhouse

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Director of Engineering – Performance Management at NiCE is responsible for leading and

managing the engineering teams that design, build, and maintain the company’s PM product. This role ensures the delivery of high-quality, scalable, and reliable solution

that support NICE’s customers

How will you make an impact?  

Lead the PM engineering organization, ensuring alignment with company

goals

Oversee the design, development, testing, and deployment of PM

micro services

Manage resource planning, delivery milestones, and overall product quality

Ensure system capacity planning and operational support for the PM

Establish and enforce development standards, tools, and methodologies

Integrate customer and business requirements into engineering efforts

Stay current with AI and Agentic technologies such as reasoning models, LLM, SLM, AI SDLC, Agentic coding and agents orchestration

Manage global distributed team across multiple sites

Recruit, develop, and retain top engineering talent

Have you got what it takes?

Bachelor’s degree in Computer Science or related field (Master’s preferred)

12+ years of experience in software engineering, with a focus on SaaS products, machine learning, deep learning and LLM

6+ years of management experience in large-scale environments

Proven expertise in data technologies and large-scale distributed systems

Strong interpersonal and leadership skills

Experience with Agentic driven development methodologies

You will have an advantage if you also have:

Building horizontally scalable solutions using containers, microservices, and big

data technologies

Experience with cloud platforms (AWS, Azure) and open-source data tools

Track record of delivering high-quality software products on time

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11694

Reporting into: Vice President, Engineering, CX

Role Type: People Manager

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Source: NICE careers (Greenhouse)

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