Director, Head of Product Marketing

Twitch
Irvine, CA
On-site

Who this role is best for

Geared toward seasoned product marketing leaders comfortable with building strategic narratives for creators and cross-functional collaboration. The role emphasizes global impact and requires deep expertise in two-sided platform economics.

Best fit for

  • Seasoned product marketing leaders with a background in creator economy platforms or social networks
    — “10+ years of relevant experience in a high-growth consumer tech, creator economy platforms, social networks, or two-sided marketplaces”
  • Individuals with a strong grasp of platform economics and creator retention strategies
    — “Demonstrated Mastery of Two-Sided Platform Economics”

Things to consider

  • The role demands a high level of strategic ownership and decision-making authority
    — “Operational Courage: High agency, bias for action, and the comfort to say 'no' to low-impact feature launches”
  • Candidates must be prepared to work across multiple locations, including Seattle and San Francisco
    — “You can work in San Francisco, CA; Irvine, CA; New York, NY; or Seattle, WA”

How to stand out

  • Highlight experience in translating technical features into clear value for creators and users
    — “Translate complex technical roadmaps and platform mechanics into transparent, compelling creator value narratives”
  • Emphasize your track record in leading and scaling high-performing integrated teams
    — “Lead, coach, and scale a world-class team of product marketers”
  • Showcase your ability to build systems that focus on continuous adoption and not just one-off launches
    — “anchoring your strategy in continuous lifecycle adoption”
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • establishing a global PMM function
  • building systems for continuous lifecycle adoption
  • partnering with product and engineering teams
Typical background
10+ years of relevant experience in high-growth consumer tech or similar industries5+ years experience managing and scaling high-performing teams

Skills & requirements

Required

Product MarketingStrategic PlanningTeam LeadershipCross-functional CollaborationData-driven Marketing

Preferred

Experience In Fintech Or Financial Services

Stack & domain

Product MarketingConsumer Tech

About the role

Original posting from Twitch via Greenhouse

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

Twitch is looking for a Director, Head of Product Marketing to build, lead, and elevate our global PMM function from the ground up. Reporting directly to the Chief Marketing Officer (CMO), your mandate is to establish Product Marketing as a proactive, high-velocity marketing engine and strategic driver.

In this role, you will define the core value proposition of Twitch’s product ecosystem for creators and viewers alike. You will act as the crucial connective tissue between Marketing and teams across Product, Engineering, Data Science, Commerce and the broader Go-To-Market teams. You understand that the best marketing on a platform feels like a feature, not a bug. You’ll build systems that move beyond one-off "launch day hype,” anchoring your strategy in continuous lifecycle adoption and creator unit economics. You’ll ensure that our community understands the deep why behind our tools before the what even ships.

You can work in San Francisco, CA; Irvine, CA; New York, NY; or Seattle, WA.

You Will:

Architect the Global PMM Discipline: Lead, coach, and scale a world-class team of product marketers, establishing operational rigor, written strategy briefs and clear accountability loops that prioritize high-impact bets over busywork.

Define the Value Translation for Creators: Translate complex technical roadmaps and platform mechanics into transparent, compelling creator value narratives. Demonstrate how Twitch’s breadth of monetization tools can be a meaningful driver of creator earnings, giving creators more ways to build income.

Partner on the Core Discovery & Product Roadmap: Act as a strategic peer to Product, Design, and Engineering leadership to help solve platform-wide discovery challenges.

Bridge Product to Partnerships & BD: Partner closely with teams across the business to ensure new platform features, onboarding pathways, and retention mechanics directly recruitment and retention goals.

Champion Data-Backed Market & Audience Insights: Unearth deep audience affinities and user research to help the platform bridge the gap between our core gaming foundation and expanding lifestyle, sports, and creative verticals.

Turn Marketing into a Native Platform Feature: Ensure that every user-facing message, in-product promo, and CRM touchpoint delivers immediate community value and respects the sacred relationship between streamers and their viewers 

You Have:

10+ years of relevant experience in a high-growth consumer tech, creator economy platforms, social networks, or two-sided marketplaces, with 5+ years experience managing and scaling high-performing, integrated teams.

Radical Empathy for Creators & Communities: A deep, instinctive understanding of digital subcultures, streamer dynamics, and the unvarnished reality of building an audience online. You know how to talk with creators, not just at them.

Demonstrated Mastery of Two-Sided Platform Economics: A deep understanding of creator unit economics, digital commerce, patronage models, and how product features directly influence creator retention (LTV) and viewer habituation.

Exceptional Written and Narrative Rigor: The ability to distill complex, highly technical

Operational Courage: High agency, bias for action, and the comfort to say "no" to low-impact feature launches in order to protect team focus and prioritize company-defining bets

Perks

Medical, Dental, Vision & Disability Insurance

401(k)

Maternity & Parental Leave

Flexible PTO

Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  

Job ID: TW9298

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

US, WA, Seattle - Annually$187,000—$252,900 USDUS, CA, San Francisco - Annually$205,700—$278,200 USDUS, NY, New York - Annually$205,700—$278,200 USDUS, CA, Los Angeles - Annually$187,000—$252,900 USDUS, CA, Irvine - Annually$187,000—$252,900 USDTwitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Source: Twitch careers (Greenhouse)

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